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BMW of Orland Park - Service Center

Orland Park, IL

4.5
843 Reviews

843 Reviews of BMW of Orland Park - Service Center

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August 14, 2023

Corey was very courteous and prompt and kept me informed of the progress. The technician did good job. More

by LSTANTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Aug 14, 2023 -

BMW of Orland Park responded

We'll be sure to pass your kind words along to Corey and our BMW of Orland Park team! Thanks for the review!

Aug 17, 2023 -

LSTANTON2 responded

Corey is courteous and kept me updated on the service being done to my car.

August 14, 2023

The service department is stellar. Always professional and always quick. Jason was wonderful and Corey (my normal guy) was great as well. They cover for each other when they get bus More

by consultron1007r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

BMW of Orland Park responded

We're delighted to know that you had a great experience with our service department at BMW of Orland Park. Your kind words about Jason and Corey are much appreciated! We strive for professionalism and efficiency, so it's wonderful to see this reflected in your review.

August 13, 2023

Very happy with the service representative. Very professional and worked hard to make things right for me More

by CMPIKERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Poole
Aug 15, 2023 -

BMW of Orland Park responded

We're glad to know our service representative at BMW of Orland Park was able to assist you effectively! Thanks for sharing your positive experience. We'll keep working hard for customers like you!

August 12, 2023

Thank you for the best experience buying a car, it was really fast and simple. More

by crystal.araseli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

BMW of Orland Park responded

We are thrilled to hear that our team helped you secure an excellent vehicle so quickly. Thank you for choosing BMW of Orland Park, Crystal.

August 12, 2023

I've sadly spent more in repairs than car payments on my 2018 BMW M550i. But, Jason & Sherrie have helped make it less painful. Hoping not to need to come back until the next oil change is due! More

by FyrEater21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason & Sherrie
Aug 14, 2023 -

BMW of Orland Park responded

We're glad to know that Jason and Sherrie were able to assist you during your visits at BMW of Orland Park. We appreciate the feedback, and we'll be here for you when it's time for that oil change!

August 12, 2023

Everybody was very helpful during the sales process and when I came back in for service More

by subhighoush
Recommend Dealer
Yes
Employees Worked With
Seraj Abughoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

BMW of Orland Park responded

Thank you for sharing this feedback with the BMW of Orland Park team. We appreciate your trust in our business. See you next time!

August 12, 2023

BMW of Orland Park did an exceptional job in servicing my BMW within the expected time frame and went a it’s for beyond our expectations. More

by ANETA.JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett- Service
Aug 14, 2023 -

BMW of Orland Park responded

Aneta, we're delighted to know that our team at BMW of Orland Park exceeded your expectations and got your car serviced in a timely manner. Thanks for the review!

August 12, 2023

Dealership service people are very straight forward with you about the services they provided. And they also offer quality service. More

by mldixon27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason service Department
Aug 14, 2023 -

BMW of Orland Park responded

We appreciate your feedback! It's great to know that our team at BMW of Orland Park was able to provide you with the straightforward and quality service we strive for. Thank you for choosing us!

August 12, 2023

I brought my X3 in to this service center twice for the same issue regarding the driver restraint system. Both times I was told that the error light was due to things I had near the seat. I’ve cleared, the More

by KBFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Crowder
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Ricobene
Aug 15, 2023 -

BMW of Orland Park responded

I'm sorry to read about your recent experiences with us, especially regarding the unresolved issue with your vehicle and the lack of clear communication on our end. This is not indicative of the level of service we aim to provide. I'd like to personally assist you in resolving these matters as soon as possible. I will attempt to locate your contact information, but invite you to reach out to me directly in the meantime. Thank you, Brian Coster - Service Manager - 708-460-4545

August 12, 2023

Corey is always professional and helpful. He explains what work should be done now and in the near future with warranty options just in case the vehicle owner may need it. I’m thankful for hi More

by Schonella Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

BMW of Orland Park responded

Schonella, it's great to know that Corey has been consistently professional and helpful during your visits at BMW of Orland Park. We appreciate the kind words!

Aug 20, 2023 -

Schonella Stewart responded

Please notify Corey that his continued professionalism towards my family, which includes two BMW X5s and a BMW X7 is appreciated not only for his professionalism but for his knowledge regarding the vehicles. May he continue to be an asset to BMW.

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