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BMW of Orland Park - Service Center

Orland Park, IL

4.5
981 Reviews

981 Reviews of BMW of Orland Park - Service Center

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November 01, 2023

Jason/Service was professional in his interactions; he provided timely information. I received excellent service. My car was ready on time--with no surprises. The repair quote was accurate. I highly r More

by CQUEZADAGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason/Service Dept
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Nov 02, 2023 -

BMW of Orland Park responded

Hello! We're thrilled to read that Jason and our service department at BMW of Orland Park met your expectations! We appreciate the recommendation. Safe travels in your freshly serviced car!

November 01, 2023

Dion was very polite and professional. He provided any information I asked for. I had no problem sitting and waiting on my vehicle to be serviced. More

by COLANDRAKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion
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Nov 02, 2023 -

BMW of Orland Park responded

Colandra, it's great to know Dion was able to assist you effectively during your visit at BMW of Orland Park. We appreciate the positive feedback and look forward to serving you again in the future!

October 31, 2023

Incredibly quick and efficient. Made my appointment online and was greeted at the service door by Corey who was courteous and made sure all my service needs were met. 10/10 experie More

by StevenWagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Oct 31, 2023 -

BMW of Orland Park responded

Steven, we're glad to know Corey and our team at BMW of Orland Park provided you with efficient service. Thanks for the great review!

October 30, 2023

Fast and accurate service, thanks guys. Looking forward to get back. With my bmw. E46 More

by figgy0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Oct 30, 2023 -

BMW of Orland Park responded

Thank you for the review! We hope to see you back again at BMW of Orland Park!

October 30, 2023

This is a nice dealership. The team seems knowledgeable and are pretty friendly and accommodating. More

by GINASHARVEST81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

BMW of Orland Park responded

We appreciate your review and positive feedback. Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at BMW of Orland Park!

October 29, 2023

Friendly, helpful, and knowledgeable. It was easy in and out.Car was serviced that day in a timely fashion. More

by BECKYJO107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
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Oct 30, 2023 -

BMW of Orland Park responded

We're glad to know your visit at BMW of Orland Park was a smooth one and that our team could assist effectively! Thanks for the positive feedback, we appreciate it.

October 29, 2023

Have some good workers best experience wa with the last service tech cannot remember his name give him a 10 More

by SHERRYI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

BMW of Orland Park responded

Sherry, we're glad to know you had a positive experience with our service tech at BMW of Orland Park. We'll be sure to pass on your high praise! Thanks for the review.

October 29, 2023

the service advisor was prompt, service was quisk and the rep was knowledgeable about my vehicle and it service needs More

by JOSEPH.MOSELEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

BMW of Orland Park responded

Joseph, we're glad to know our service advisor at BMW of Orland Park was able to assist you promptly and efficiently. We appreciate your feedback!

October 28, 2023

My last service took too long. I was there at 8:20 am and didn’t get my car until 2:00 pm More

by RUDOLPH.WILLIAMS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Huff
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Oct 30, 2023 -

BMW of Orland Park responded

We sincerely apologize for the extended wait time you experienced during your last service visit. Your time is valuable, and we understand the frustration that can arise from such delays. This is certainly not the level of service we aim to provide, and we appreciate your patience and understanding. We will investigate the circumstances that led to this extended wait and take steps to ensure this does not happen again in the future. Your feedback is essential to improving our service, and we will use it to make necessary adjustments. Best Wishes, BMW Of Orland Park

October 28, 2023

The dealership is Always Kind and Professional. Corey always take great care of me. Corey pays very close attention to details and my needs. He is awesome to work with. More

by Leslie Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Oct 30, 2023 -

BMW of Orland Park responded

Leslie, we're so glad to know that Corey and our team at BMW of Orland Park have been able to consistently provide you with top-notch service. Thanks for your kind words!

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