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BMW of Orland Park - Service Center

Orland Park, IL

4.5
981 Reviews

981 Reviews of BMW of Orland Park - Service Center

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December 06, 2023

Scheduled my appointment through the My BMW app. Once I arrived, I was greeted and served with great service. Thanks. More

by Kmar30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace, Richard Pool, Nick Shellberg
Dec 06, 2023 -

BMW of Orland Park responded

We're glad to know that you had a great experience with us at BMW of Orland Park! We appreciate your feedback and look forward to serving you again in the future. Safe travels!

December 06, 2023

Great Service Professional staff Very cooperative Prompt appointment Provided video of the car inspection Offered and provided transportation back to my home while car is in service. More

by Mohammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 06, 2023 -

BMW of Orland Park responded

Mohammad, we're glad to know you had a great experience with our team at BMW of Orland Park! We always aim for professionalism and efficiency in all that we do. Thanks for your feedback!

December 06, 2023

The availability for an appointment was made with ease and very efficient. Had a very warm welcome at the front door, as well as the service check in process. The use of the shuttle service was a plus for More

by BEST_PROPERTY_DEALS
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 06, 2023 -

BMW of Orland Park responded

We're delighted to know that you found our appointment scheduling and shuttle service efficient at BMW of Orland Park. Thanks for the positive feedback, we aim to make every visit seamless!

December 05, 2023

I appreciate bmw of Orland park for taking care of me as a customer and would recommend this dealer for friends and family ! I will be purchasing another vehicle for my wife sooner then later ! More

by FARIDABED27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Jarquin
Dec 05, 2023 -

BMW of Orland Park responded

We're so glad to know you had a positive experience with us at BMW of Orland Park! We look forward to helping you find the perfect vehicle for your wife in the future. Thanks for recommending us!

December 03, 2023

Corey is a very pleasant person to talk to about our concerns with our car, he listens very well and shows corcern More

by TRPO814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Josephson
Dec 04, 2023 -

BMW of Orland Park responded

We're glad to know that Corey was able to address your concerns effectively at BMW of Orland Park. It's important for us that our customers feel heard and cared for. Thanks so much for the positive feedback!

December 03, 2023

Great experience treated with kindness and was explained the evaluation of my mini very informative More

by KIKI621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion
Dec 04, 2023 -

BMW of Orland Park responded

Thanks for the review! We hope to see you back again at BMW of Orland Park!

December 03, 2023

Excellent service - my service Manager was excellent! Will continue using them as I have since I bought the car from them. More

by JOANMCURTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony shelton
Dec 04, 2023 -

BMW of Orland Park responded

Joan, we're so glad to know you've had a great experience with our service team here at BMW of Orland Park. We appreciate your loyalty and look forward to continuing business with you! Take care!

December 03, 2023

This dealership is amazing. Great professional quality service. Keep up the good work. Satisfaction Guaranteed More

by LIVING4CHRIST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

BMW of Orland Park responded

We're so glad to know you had a great experience at BMW of Orland Park! Your satisfaction is our top priority, and we appreciate your kind words. Thank you for the review!

December 01, 2023

Service rep James took excellent care of me and made me fill like family. The video of the technician working on my car was outstanding and educational. More

by AVIC26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service representative
Dec 01, 2023 -

BMW of Orland Park responded

We're delighted to know that James and our team at BMW of Orland Park made you feel like family! It's great to see the technician video was helpful too. Thanks for sharing your experience with us, we appreciate it!

December 01, 2023

Overall, great service and professional. Would go back again and again. Highly recommend for all your needs. More

by KENISHADANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 01, 2023 -

BMW of Orland Park responded

We're so glad to know you had a great experience at BMW of Orland Park, Kenisha! We appreciate your recommendation and look forward to serving all your future needs. Safe travels!

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