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BMW of Orland Park - Service Center

Orland Park, IL

4.5
687 Reviews

687 Reviews of BMW of Orland Park - Service Center

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April 11, 2023

Helpful friendly staff, willing to listen to your needs and ability to see what works. More

by Teema42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Torne
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Apr 18, 2023 -

BMW of Orland Park responded

Thanks for the feedback! We're glad to hear you had a positive experience working with our team. We appreciate your business and hope to see you again at BMW of Orland Park for more friendly and attentive service!

Helpful
March 31, 2023

Corey J and Richard P are excellent service coordinators. Highly recommend. Both are knowledgeable and efficient. This dealership has fair and competitive pricing on service. More

by Cb
Recommend Dealer
Yes
Employees Worked With
Montrell Brooks
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Apr 01, 2023 -

BMW of Orland Park responded

Your review and recommendation mean so much to us here at BMW of Orland Park! Thank you for leaving a shoutout to Corey and Richard--it is a pleasure for our team to serve you. Take care until your next visit!

Helpful
March 30, 2023

The service team at Ziegler BMW alway performs an exceptional job. I am a very satisfied customer. Mr James Hatchett is always professional and courteous . More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hatchett
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Mar 30, 2023 -

Patricia responded

Mr Hatchett is a five star employee.

Mar 30, 2023 -

BMW of Orland Park responded

Patricia, you're wonderful review of BMW of Orland Park has totally made our day! Thank you for your shoutout to James, and we hope to see you again next time!

Apr 01, 2023 -

Patricia responded

My pleasure . I appreciate that you go the extra mile to let your customers know that you truly value them.

Helpful
March 29, 2023

Very professional and quick overall service. I would recommend to anyone. James H. Took care of us and was awesome. More

by Gary.barkauski
Recommend Dealer
Yes
Employees Worked With
James Hatchett
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Mar 29, 2023 -

BMW of Orland Park responded

We're glad to hear James and the team provided you with an efficient and excellent vehicle service, Gary! We'll be sure to pass on your kudos. Our team appreciates your business and looks forward to seeing you again at BMW of Orland Park!

Helpful
March 24, 2023

Rich is always a pleasure to work with, he always answers my questions and goes above and beyond whenever I need service for my M4 More

by Ronnie Haleem
Recommend Dealer
Yes
Employees Worked With
Rich
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Mar 24, 2023 -

BMW of Orland Park responded

Ronnie, it makes our day to read that Rich exceeds expectations! Thank you for sharing and leaving BMW of Orland Park a five-star review. See you next time!

Helpful
March 21, 2023

Richard service advisor at orland park BMW is excellent and very helpful. He got my car serviced immediately and called when done . More

by kathy
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool service advisor 5 star
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Mar 21, 2023 -

BMW of Orland Park responded

Kathy, thank you for the review! We are so glad to hear that Richard delivered such a successful service experience. Drive safely, and we hope to see you back again at BMW of Orland Park!

Helpful
March 20, 2023

I had the worst experience with the service of this dealership. Starting with the loaner, how much time it took to fix it etc. More

by Auriuslyg
Recommend Dealer
No
Employees Worked With
Randy Boomsma
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Helpful
February 06, 2023

Stale atmosphere, lacks a warm and welcoming environment. All staff has their head down, don’t offer to help, don’t smile. I don’t look forward to visits to this dealership. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Boomsma
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Helpful
December 16, 2022

Servicing was done in a timely and professional manner. No complaints. Everything went as expected. More

by David E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Dec 16, 2022 -

BMW of Orland Park responded

Thank you for the great review and kind words about us here at BMW of Orland Park!

Helpful
November 17, 2022

BMW Of Orlandpark. Is one of the best dealership around. Employees are always friendly. The advisors are very knowledgeable.The service on your vehicle is alway excelle More

by airbornekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

BMW of Orland Park responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the BMW of Orland Park team. Drive safely, and we hope to see you back again down the road!

Helpful
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