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BMW of Orland Park - Service Center

Orland Park, IL

4.5
983 Reviews

983 Reviews of BMW of Orland Park - Service Center

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December 09, 2023

Professional staff with good service. Joe sales consultant was very knowledgeable and liked working with him. Matt the genius is very knowledgeable and helped with the I drive features. More

by BOBQ16449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

BMW of Orland Park responded

We're glad to know you had a great experience with our team at BMW of Orland Park. Your compliments about Joe and Matt's knowledge are much appreciated! Thanks for choosing us, we hope to see you again soon.

December 09, 2023

My visit was extremely excellent and helpful my representative James Hatchet was ver informative about the service I would be getting and the estimate of the time that I would be there. He was very More

by POCHIETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept representative
Dec 11, 2023 -

BMW of Orland Park responded

We're delighted to know that your visit was excellent and informative! It's great to see James welcomed you to BMW of Orland Park with top-notch service. We appreciate the feedback — thank you!

December 09, 2023

Great customer service. While Jason was attending to my vehicle's service, I visited with Colleen to plan my upcoming vehicle purchase. More

by DENDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jakubowski
Dec 11, 2023 -

BMW of Orland Park responded

We're delighted to know that you had a great experience with our team at BMW of Orland Park. It's wonderful to see Jason and Colleen were able to assist you effectively. Looking forward to your upcoming vehicle purchase!

December 09, 2023

It was a great experience. They attendant was very polite and helped me take care of everything. Thank you More

by SANDHUJEET729
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

BMW of Orland Park responded

We're glad to know you had a great experience at BMW of Orland Park! Our team is always here to help. Thanks for the positive feedback, we appreciate it!

December 09, 2023

The service was great. I enjoy the video showing my cars condition. Corey delivered the on the exact time frame of service. More

by CATALDO.PANICI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

BMW of Orland Park responded

We're glad to know you enjoyed our service and found the video feature helpful! It's great that Corey was able to deliver within your expected time frame. Thanks for choosing BMW of Orland Park - we appreciate it!

December 08, 2023

Buying a new car can be frustrating, but Andrew really took the time to make the process smooth and enjoyable. I never felt pressured and he was always there to answer any questions I had. More

by james.yep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kowal
Dec 08, 2023 -

BMW of Orland Park responded

James, we're glad to know that Andrew was able to make your car-buying experience smooth and enjoyable at BMW of Orland Park. We always strive for a pressure-free environment where all questions are welcome! Thanks for the review and enjoy your new ride!

December 08, 2023

My appointment went well, would like a little more detail on what was completely. Overall good. More

by TRUDEAU22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 14, 2023 -

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a four-star review and sharing your feedback. I would be happy to assist you with any ongoing questions you have regarding our services. Please feel free to reach out at a time that works for you. Best, Brian Coster - Service Manager - 708-460-4545

December 08, 2023

Quick and easy! Didn’t take long for them to change my and wash the car. More

by ROMANJOSUE140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 08, 2023 -

BMW of Orland Park responded

Thank you for this stellar review of BMW of Orland Park! We appreciate your feedback!

December 08, 2023

Peter our sales guy was great. We got a new lease in which Peter assisted with the build, order and kept us updated on the progress of the build and delivery date. Its was great More

by DEMOINEHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

BMW of Orland Park responded

We're delighted to know that your leasing experience with us at BMW of Orland Park was a great one from start to finish! Thanks for highlighting Peter's excellent assistance. Enjoy your new ride!

December 07, 2023

Good customer service and quality quick response to any questions related to your vehicle Thank you More

by MARUSARZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
Dec 07, 2023 -

BMW of Orland Park responded

Thank you for this 5-star review of BMW of Orland Park! Have a lovely day!

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