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BMW of Orland Park - Service Center

Orland Park, IL

4.5
984 Reviews

984 Reviews of BMW of Orland Park - Service Center

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January 06, 2024

Great customer service they explained everything in detail. I would highly recommend this dealership to anyone.. More

by ADAMSSHAWN2728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

BMW of Orland Park responded

We're delighted to know you had a great experience at BMW of Orland Park and appreciated our detailed explanations. Thanks for recommending us!

January 06, 2024

Everything went smooth it just took too long to get pricing for tints. We had to keep car overnight and were not giving instructions on what to do with windows, we saw tape on doors. More

by BADIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seraj Abughoush
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Jan 08, 2024 -

BMW of Orland Park responded

We appreciate your feedback and apologize for any confusion regarding the tinting process at BMW of Orland Park. We'll work on improving our communication to ensure a smoother experience next time. Thanks for sharing!

January 05, 2024

Jason Jakubowski is very knowledgeable. I'm very happy with his service and follow-ups. I recommend Zeigler for the best service. More

by shastry77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
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Jan 07, 2024 -

BMW of Orland Park responded

We're delighted to know that Jason's knowledge and service made your experience at BMW of Orland Park a positive one. Thanks for recommending us!

January 04, 2024

The worst experience I've ever had at a dealership. My car was in the shop three times in one month and my cost with the expense of a rental car was close to $5,000. More

by Infinity man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey
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Feb 22, 2024 -

BMW of Orland Park responded

We're deeply sorry for your terrible experience. Your feedback is crucial, and we'll address these issues internally to prevent recurrence. Please reach out if there's anything further we can do to assist you. Best Wishes, BMW Of Orland Park

December 31, 2023

Really awesome place. Solid service. Service advisor Jason is very knowledgeable and professional. I highly recommend this BMW service center to everyone More

by BZAGORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Jan 02, 2024 -

BMW of Orland Park responded

We're glad to know you had a positive experience with Jason at BMW of Orland Park! Your recommendation means a lot. We look forward to serving you again next time!

December 30, 2023

Great experience, much better than in the past. Tony was really great. Got me a loaner and fast turnover More

by JCHETNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
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Jan 02, 2024 -

BMW of Orland Park responded

We're glad to know you had a great experience with Tony at BMW of Orland Park. Thank you for your feedback and we look forward to serving you again in the future!

December 29, 2023

Met Jason Jakubowski and he is experienced professionals and very friendly. They did a great job and give me really good deal. Very Happy with vehicle. I would highly recommend Zeigler BMW More

by shastry77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason from service
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Jan 02, 2024 -

BMW of Orland Park responded

We're delighted to know that Jason and our team at BMW of Orland Park provided you with a great deal and experience. We appreciate your recommendation! Enjoy the ride in your new vehicle.

December 29, 2023

They did a great job and give me really good deal Thanks Mahdi and Zeigler Orland Park BMW More

by TUNJAYTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

BMW of Orland Park responded

We are glad to hear that Mahdi and Zeigler found you a great deal. Thank you for working with the BMW of Orland Park team!

December 29, 2023

My second excellent experience buying a car at this dealership. Working with Jesus C. Was great! More

by CASSIEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Cervantes
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Jan 02, 2024 -

BMW of Orland Park responded

Thank you for this 5-star review of BMW of Orland Park! We will pass along your appreciation to our team. Safe travels in your new ride!

December 28, 2023

Even though I didn’t purchase my BMW through the dealership, I was treated like I did. Great service very communicative and very fast More

by jakemidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony from Service
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Dec 28, 2023 -

BMW of Orland Park responded

Jake, we're glad to know you had a positive experience with our team at BMW of Orland Park. We believe in treating all customers like family, regardless of where they purchased their vehicle. Thanks for your kind words!

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