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BMW of Ocala - Service Center

Ocala, FL

4.8
112 Reviews

112 Reviews of BMW of Ocala - Service Center

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November 28, 2022

Robert Czaplicki has been nothing short of amazing in his help to me I've been having my vehicle serviced at BMW of Ocala for the past couple of years now and based solely on Robert's great service and resp More

by tomh8101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

BMW of Ocala responded

Thank you so much for taking the time to right this amazing review, Robert is truly an asset to our team!

Dec 01, 2022 -

tomh8101 responded

Quality work needs to be recognized and encouraged. It was written with sincerity. Tom Hara

August 14, 2022

Transparency of the condition of the car I purchased. Long time to solidify the deal. More

by Cindyskaruppa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lucas and Christina plus James , Gage Ball
Aug 16, 2022 -

BMW of Ocala responded

Thank you for the 5 star review!

August 10, 2022

Brent kept me very informed every step of the way. Provided great customer service, I always knew what was happening with my vehicle the entire 4 days there for service. Brent make sure I received a r More

by Ragtime2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

BMW of Ocala responded

Thank you so much for the review, we are so glad you have a pleasant and smooth experience with us.

May 12, 2022

Ocala BMW dealer is a great example of excellence. The services shown by the client advisors & manager both are so amazing.that I feel they can sell the Brooklyn Bridge. Great team ! That’s how good More

by dianadiazevangelista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Gangapersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Waller, James Jupiter
May 05, 2022

Loved the way I was treated and Hans-Peter was an excellent sales person thank you … More

by EQUINEBALLERINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wheeler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans-Peter Maier , Dan Letourneau, Mattew Swets
April 09, 2022

BMW of Ocala is the best car dealership we have ever dealt with in all the years we have been purchasing vehicles. They are polite, professional, attentive, and everyone at BMW of Ocala is willing to g More

by Villagers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celendenio Galloza
March 31, 2022

Robert is always very helpful and knowledgeable when it comes to my service needs. He is very professional and goes above and beyond to make sure I am satisfied with the care I receive when I am at BMW of More

by Dorene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2022

I was just in for service on my 328d and as usual Robert and the staff did an excellent job thank you so much Bob Root More

by fishermans1231
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2022

Always a good experience. Everyone provides a professional and friendly approach to service. The vehicle inspection report is comprehensive and helpful. More

by D.LAFFERTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

We would like to thank BMW of Ocala and especially Gage Ball for the excellent service on our Z3. We own other makes of vehicles which we like, but the service at the other dealerships does not compare to More

by ckq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage Ball
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