BMW of Ocala - Service Center

The team did an excellent job, Nick my service advisor was on top of things and made sure that everything was completed in a timely manner. Everyone I met at this Dealership was extremely polite and kind was on top of things and made sure that everything was completed in a timely manner. Everyone I met at this Dealership was extremely polite and kind. Thank you. More

Emanuel Tortorici, Service Department provided explanations and updates on my vehicle. Really enjoyed receiving the diagnostic video of my vehicle. As always, excellent communication and timely se explanations and updates on my vehicle. Really enjoyed receiving the diagnostic video of my vehicle. As always, excellent communication and timely service. More

Every experience has been wonderful. Every one is always professional and friendly. My vehicle is always taken care of well. Every one is always professional and friendly. My vehicle is always taken care of well. More

Your team is fantastic. Sunday night, I hit a pothole on the exit ramp, which blew out a tire on my new 840i. BMW sent a tow truck which didn’t get the vehicle to you until Sunday night, I hit a pothole on the exit ramp, which blew out a tire on my new 840i. BMW sent a tow truck which didn’t get the vehicle to you until 11:30am. I called and was fortunate to get Nick Weiss as my service advisor. He was amazing. Did everything he said he would. His communication skills were excellent. He went above and beyond to make sure I got the car back by close of business. He is a rockstar. We spoke at 2:00 and he said “you’re not going to need another night at a hotel. Your car will be ready today 👍👍 Sue enough, We were back on the road home to Tallahassee, thanks to your team. More

Problem corrected promptly and under warranty. Vehicle was picked up at residence and loaner provided for our use. Thank you Vehicle was picked up at residence and loaner provided for our use. Thank you More

I was able to leave my car Friday night had my brake fluid flush Saturday morning. I was sent a video explaining about my tires, brakes etc then picked my car up Saturday afternoon. Great to know my car fluid flush Saturday morning. I was sent a video explaining about my tires, brakes etc then picked my car up Saturday afternoon. Great to know my car is being completely taken car of Thank you BMW. More

Professional, knowledgeable, timely, courteous, polite, and really great coffee bar w/ pastries, nuts, and Robert C is most amazing service manager. and really great coffee bar w/ pastries, nuts, and Robert C is most amazing service manager. More

This dealership goes above and beyond every time. Keeping you updated with status of your vehicle while you wait.....Always feel welcomed:) Keeping you updated with status of your vehicle while you wait.....Always feel welcomed:) More

Spoke with service manager and he got me in the next day as always very expedient as always very expedient More

Has the best costumer service than the rest of the dealership around the town and the best automobile service dealership around the town and the best automobile service More