BMW of Ocala - Service Center

My interactions with your team was very impressive. From the initial call to schedule an appointment to the transfer of my car to your dealership in the return, the frequent updates as to the progress From the initial call to schedule an appointment to the transfer of my car to your dealership in the return, the frequent updates as to the progress of my service request for all better than any experience I had previously received from any car dealership! More

Dependable service at a stressful time, which is greatly appreciated. My 2010 BMW 335i was experiencing significant problems starting. My service advisor Rob Czaplicki went over all of my concerns in deta appreciated. My 2010 BMW 335i was experiencing significant problems starting. My service advisor Rob Czaplicki went over all of my concerns in detail, so I had the added benefit of getting some minor fixes accomplished in the same visit. He kept me informed, ensured I had transportation to and from the dealership, did two extensive test drives to confirm all was well, and even worked to save me some money where possible. I feel confident bringing my car here. More

Car runs great, Robert was especially helpful, I will definitely deal with the dealership and Robert again! definitely deal with the dealership and Robert again! More

The service team that worked on my vintage BMW were great. Sheik (advisor) and Cosmo (technician) had to deal with hard to find parts and parts that were not available, but persevered and returned the great. Sheik (advisor) and Cosmo (technician) had to deal with hard to find parts and parts that were not available, but persevered and returned the car in great condition. Many shops do not take on vintage cars so it was wonderful to have Cosmo, an official BMW technician, work on my M6. More

great customer service, picked up my car and retuned the same day., explained the cost of service same day., explained the cost of service More

Excellent service department and personnel! They keep us informed and updated as the work was progressing. They keep us informed and updated as the work was progressing. More

The service representatives are very professional and knowledgeable. They go beyond what you would expect from a service department. knowledgeable. They go beyond what you would expect from a service department. More

Kind and helpful. They really understand customer service. They go above and beyond for their people They really understand customer service. They go above and beyond for their people More

Professional, friendly staff - exceptionally clean facility - Nick, the service adviser was awesome - worked to get repairs covered under my extended warranty facility - Nick, the service adviser was awesome - worked to get repairs covered under my extended warranty More

excellent service, very professional staff. in particular my assistant Robert, thank you make my service experience a pleasure thanks in particular my assistant Robert, thank you make my service experience a pleasure thanks More