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218 Reviews of BMW of Ocala - Service Center
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May 05, 2023
Exceptional with exception of the new policy of not offering loaners No I will not offering loaners No I will not More
by BRUCE_FISHMAN@ICLOUD.COM
Verified Customer
May 04, 2023
Having just moved from California to Florida with my X5 breaking down in Texas and repaired at a BMW center there, Brent was able to retrace what was done and complete my service., which was due halfway ac breaking down in Texas and repaired at a BMW center there, Brent was able to retrace what was done and complete my service., which was due halfway across the US. I found Brent to be professional, affable, and provided service well above my prior experiences with other service BMW centers. Now residing in Ocala, I will definitely be taking my X5 to Brent for all my future service needs. More
by RICKN49@COMCAST.NET
May 01, 2023
I like bringing my car to the dealership. The experience is pleasant and I like the food. Only thing missing is almond milk for the coffee! Everything else is top notch. Keep up the great cus The experience is pleasant and I like the food. Only thing missing is almond milk for the coffee! Everything else is top notch. Keep up the great customer service. More
by TAMI@TAMARIANFARMS.COM
April 28, 2023
Excellent can't say enough good about the dealership. That's why we have been dealing with them for 18 years That's why we have been dealing with them for 18 years More
by Cancun11
April 27, 2023
Responsive & very through. I love that you offer valet service! That will definitely be a factor in my decision to consider a BMW as my next new car! I love that you offer valet service! That will definitely be a factor in my decision to consider a BMW as my next new car! More
by schri14@gmail.com
April 27, 2023
Always been good but this last service experience was bad. Been trying to get repaired since December. Parts were never ordered, emails went unanswered, phone calls went unanswered, appointment was made bad. Been trying to get repaired since December. Parts were never ordered, emails went unanswered, phone calls went unanswered, appointment was made but nobody told me about it and when I called to find out why nobody was answering me they told me I missed an appointment??? I could not get any call or email back so I stopped by in person to see what was going on and was told I would get a call to set appointment in a few minutes and no call came. Finally emailed and asked to speak to svc manager and that got action More
by DENNIS.FURST@GRAINGER.COM
Employees Worked With
Gage Ball, Gage Ball
April 23, 2023
Top notch dealership in every department From the moment you enter you are greeted and accommodated by a great team! you enter you are greeted and accommodated by a great team! More
by philiplinday
April 22, 2023
I dropped off my brand new 2023 M340i because there was water inside the headlight lens. The car only had 200 miles on it. It took two days for them to even look at it and they didn't fix anything. water inside the headlight lens. The car only had 200 miles on it. It took two days for them to even look at it and they didn't fix anything. More
by laurenkellar4@gmail.com
