216 Reviews of BMW of Ocala - Service Center
I like bringing my car to the dealership. The experience is pleasant and I like the food. Only thing missing is almond milk for the coffee! Everything else is top notch. Keep up the great cus The experience is pleasant and I like the food. Only thing missing is almond milk for the coffee! Everything else is top notch. Keep up the great customer service. More
Excellent can't say enough good about the dealership. That's why we have been dealing with them for 18 years That's why we have been dealing with them for 18 years More
Responsive & very through. I love that you offer valet service! That will definitely be a factor in my decision to consider a BMW as my next new car! I love that you offer valet service! That will definitely be a factor in my decision to consider a BMW as my next new car! More
Always been good but this last service experience was bad. Been trying to get repaired since December. Parts were never ordered, emails went unanswered, phone calls went unanswered, appointment was made bad. Been trying to get repaired since December. Parts were never ordered, emails went unanswered, phone calls went unanswered, appointment was made but nobody told me about it and when I called to find out why nobody was answering me they told me I missed an appointment??? I could not get any call or email back so I stopped by in person to see what was going on and was told I would get a call to set appointment in a few minutes and no call came. Finally emailed and asked to speak to svc manager and that got action More
Top notch dealership in every department From the moment you enter you are greeted and accommodated by a great team! you enter you are greeted and accommodated by a great team! More
I dropped off my brand new 2023 M340i because there was water inside the headlight lens. The car only had 200 miles on it. It took two days for them to even look at it and they didn't fix anything. water inside the headlight lens. The car only had 200 miles on it. It took two days for them to even look at it and they didn't fix anything. More
Mr. Czaplicki was very helpful and moved as quickly as possible to assist in getting my family back on the road. Very pleasant experience. Czaplicki was very helpful and moved as quickly as possible to assist in getting my family back on the road. Very pleasant experience. More
Autobutler was applied and car interior cleaned very well. Inspection showed a leak in the water pump and I am waiting to hear when the repair can be done well. Inspection showed a leak in the water pump and I am waiting to hear when the repair can be done More