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216 Reviews of BMW of Ocala - Service Center
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June 26, 2024
Consistently attentive and solution oriented! Manny kept me informed every step of the way, working with the Techies to decipher the computer message necessitating the visit, until we reached a h Manny kept me informed every step of the way, working with the Techies to decipher the computer message necessitating the visit, until we reached a happy ending and my S58 is purring again!! More
by ljbrancatojr
Employees Worked With
Other Employees :
Brian, Cosmo, Rob Cole
June 26, 2024
Emanuel is a great service rep. When my engine light came on he said to come in immediately even though it was a Saturday. They pinpointed the problem and I happily drove out of the When my engine light came on he said to come in immediately even though it was a Saturday. They pinpointed the problem and I happily drove out of the service area a few hours later. More
by owner
Employees Worked With
June 26, 2024
They are very good at scheduling and keeping the customer updated regarding the progress of the repair. updated regarding the progress of the repair. More
by pmvosk
Employees Worked With
June 26, 2024
The service is very good and the service attitude is very good，nice good ok good，nice good ok More
by yong chen
June 25, 2024
First class service from beginning to end. Will recommend to friends. Will definitely use again. Will recommend to friends. Will definitely use again. More
by jerrywiddowson
Employees Worked With
June 25, 2024
It is true that they treat you like family. Every need is thought about. Great service! Every need is thought about. Great service! More
by d1tipton
Employees Worked With
June 25, 2024
Emanuel Tortorici, my Service Rep coordinated my tow, Uber and got my car into Service asap upon hearing the issue. He sent repair and status updates frequently during the day. Luxury car and luxury cust Uber and got my car into Service asap upon hearing the issue. He sent repair and status updates frequently during the day. Luxury car and luxury customer service. Great experience! More
by ronniep1
Employees Worked With
June 24, 2024
The service rep Nick was very helpful, listened to our concerns and got the job done promptly! Even though the service rates are quite high, I can rest easy at night knowing the job is done correctly. And concerns and got the job done promptly! Even though the service rates are quite high, I can rest easy at night knowing the job is done correctly. And, the loaner car was a bonus! More
by mschumm
Employees Worked With
Nick
June 24, 2024
Professional and courteous service. Vehicle was taken into the shop quickly at the appointed time. Service was completed and car was detailed for pickup. Easy to make the appointmen Vehicle was taken into the shop quickly at the appointed time. Service was completed and car was detailed for pickup. Easy to make the appointment via the phone but started to make it online and was much too complicated. More
by ken.bobetich
Employees Worked With
June 24, 2024
Everything is first rate. Excellent customer service area. Exceptional customer service rep. Local and easy to get to. Excellent customer service area. Exceptional customer service rep. Local and easy to get to. More
by rossirlam
Employees Worked With
