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BMW of Northwest Arkansas
Bentonville, AR
50 Reviews
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Showing 50 reviews
October 30, 2017
RIP OFF I don't know where to begin but l guess I will start by stating..."Do Not Get Your Car Serviced Here! I reluctantly decided to have the recalls on I don't know where to begin but l guess I will start by stating..."Do Not Get Your Car Serviced Here! I reluctantly decided to have the recalls on my BMW fixed. I say reluctantly because my car was running fantastic before I brought it here. During the recall visit...everyone was super nice and attentive. I was given a loaner vehicle and told it would take most of the day. (3 Recalls were being addressed) When I arrived back at the shop and sat down with the service advisor he discussed everything that was replaced and also gave me a printout of things I may want to get serviced in the near future but none were pressing and he also stated how well my car was running and the good shape it was in. I was so relieved...I was getting out of here with no problems....So I Thought!!! Less than 2 weeks later my car sounded like a jet engine ready to take off! I called The service advisor back twice but got two different advisors each time. I explained what it was doing to both of them and asked if anything they had replaced could be associated with this problem....both saying, "Oh we need to see the car and check it out before we can determine anything." However, I called again a third time time after (I took it to autozone to have a diagnostic read which stated it was an ambient light sensor possibly not connected) anyway...I told this to the service advisor the one that had assisted me initially with the recalls (3rd time calling) And he looked at my previous paperwork and stated that, "Yes the problem could be related to my initial visit and to bring it in for them to check it out". Ok.... fast forward. I bring the car in... 2 hours later, I finally ask the advisor (new one) have they found out anything yet. He comes back with a list of PROBLEMS. I'm like...Really?? 2 weeks ago I was told how great of shape my car was in and now I have over $2000 worth of repairs that need to be addressed ASAP!!!! Fast Forward Again... I took my car to a different auto shop and guess what... They repaired my car for $158!!!!!! I had everything on the quote from BMW of Northwest Ar repaired except new halos for my car. The auto shop even went on to state to me that the prices that BMW were quoting to me were Ridiculous!!! Even the halos were cheaper with the other auto shop BMW of Northwest Ar is ripping people off!!!! More
by Debbie
Employees Worked With
Gil, Brandon
October 14, 2017
Won’t buy a car anywhere else! I’ve bought two cars from here and always had a great experience. Milton (my sells man) is always go out of his way to make sure I get what I want. I I’ve bought two cars from here and always had a great experience. Milton (my sells man) is always go out of his way to make sure I get what I want. I never feel pressured to do anything. I will always buy my cars here and recommend everyone to do the same! More
by Happy plumber
Employees Worked With
Milton Sanchez
August 09, 2017
Great salesman This morning I bought my 2017 GX 460 from Haldeman Lexus of Princeton. My sales person, Sid Ahmed delivered what he promised. I got the best deal from This morning I bought my 2017 GX 460 from Haldeman Lexus of Princeton. My sales person, Sid Ahmed delivered what he promised. I got the best deal from him. He does not waste weeks of negotiation & understands client requirement. At the end, he gave me the best deal, and if I say he's the best, I mean it. No games with this guy, he's really good. I highly recommend Sid. More
by Ahmed Said
Employees Worked With
Sid Ahmed, Customer Service
June 21, 2017
Bought all my cars here and will continue to forever I would recommend goin to see Angelia at Nashua used car superstore anytime you are looking to get the royal treatment! She has gone above and beyond I would recommend goin to see Angelia at Nashua used car superstore anytime you are looking to get the royal treatment! She has gone above and beyond for me and I am so thankful to have worked with her! Esp this last purchase! She will make sure you get into the best car for you and will be there to help even after you have left the lot! I'm so in love with my SUV! Thanks guys!! More
by Unique603
Employees Worked With
Angelia
March 07, 2017
Love my Hyundai Tucson! Just bought my 2nd Hyundai Tucson. Loved my 2010 Tucson, it was a very reliable car with essential no maintenance beyond normal tires and brakes, of c Just bought my 2nd Hyundai Tucson. Loved my 2010 Tucson, it was a very reliable car with essential no maintenance beyond normal tires and brakes, of course the oil changes were free! More
by Deborah Potter
Employees Worked With
Barry Rude, Dick Warner
December 16, 2016
Emergency service done right I was just on the last leg of a 800 mile trip for a business appointment in Bentonville and my thermostat took a turn for the worse. I have a slightly I was just on the last leg of a 800 mile trip for a business appointment in Bentonville and my thermostat took a turn for the worse. I have a slightly older 318TI but beloved since new and was just able to get to the dealership without overheating. Upon arrival I was treated to great service that was focused on my immediate concerns and a new thermostat was sent overnight for my car. Their staff had the skill-set to know my 98 model front to back and was able to install the faulty part and do a full inspection (and wash) before my meeting the next morning. I drove 800 miles home the next day without a hitch, thanks guys!!! More
by rob romash
Employees Worked With
Brandon Cothran and a fellow named Bill...I think everybody was great
November 29, 2016
Friendly considerate can passionate about your vehicle how What is handled quite well by Mr. Bruner service advisor helpful and informative hope for the same great service next time thanks again dodge jeep f What is handled quite well by Mr. Bruner service advisor helpful and informative hope for the same great service next time thanks again dodge jeep from Douglas jeep see you next time thanks again Mr. Bruner More
by Tomp
Employees Worked With
Jeramiah Bruner was very helpful with my recall thank you for your patience with me good employee
November 02, 2016
Very nice people terrible service Went to BMW to see what was wrong with my car they then told me that I needed a 28 thousand dollar engine did more research and put about 6 thousand i Went to BMW to see what was wrong with my car they then told me that I needed a 28 thousand dollar engine did more research and put about 6 thousand into the car and it fixed all the problems. More
by Nate5835
Employees Worked With
Wade
October 21, 2016
absolutely fantastic Absolutely fabulous I completely recommend BMG for your next car or truck . I'm on my second vehicle with BMG and I will continue to do business with Absolutely fabulous I completely recommend BMG for your next car or truck . I'm on my second vehicle with BMG and I will continue to do business with them. More
by ellerd359
Employees Worked With
Brian ,Zack,Jerry Jeff
September 20, 2016
Finally found our new vehicle with no pressure! My husband and I have been looking for a new vehicle online and in lots for MONTHS and we stopped in at Lima Auto Mall to look, then went back a coupl My husband and I have been looking for a new vehicle online and in lots for MONTHS and we stopped in at Lima Auto Mall to look, then went back a couple of months later and they had just gotten in the vehicle that we had been looking for! They did amazing with helping us without pressuring us and working with us! More
by jmowens
Employees Worked With
Mike Tanguay and Aaron Brougher
