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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

March 19, 2021

Excellent! It was my first time there and it was a great experience from the moment I got there to pick up. Thank you for making it so easy. More

by CAROLYNEYLERDESIGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oraine
Mar 21, 2021 -

BMW of North Haven responded

Thank you, Carolyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

March 19, 2021

Allison did a wonderful job with keeping me updated on the status of my x7. I was also able to pick up my Loaner and drop it off very quickly and efficiently. Overall great experience Jeff More

by JEFFR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Pierre Fitzenberger
Mar 21, 2021 -

BMW of North Haven responded

Jeff, Thank you so much for your excellent review! We are so glad that Allison had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of North Haven. Please don't hesitate to reach out if you need anything else. The Ultimate Experience The Service Team at BMW of North Haven

March 19, 2021

Oraine Graham provided wonderful customer service and we were very pleased. Excellent job on service and car was immaculate when it was finished. We would recommend Oraine and his crew to other BMW owners More

by RDACWAGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Mar 21, 2021 -

BMW of North Haven responded

Thank you for the kind words for our service department! Oraine and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

March 18, 2021

I purchased a BMW X5 from Pierre Fitzenberger at BMW of North Haven. Both Pierre and management were exceptional at conveying the expected BMW experience. I strongly recommend this overall experience to n More

by Kevin Kelaher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Pierre Fitzenberger
Mar 19, 2021 -

BMW of North Haven responded

Kevin, Thanks for sharing your thoughts about your experience working with Pierre and Eduardo here at BMW of North Haven. Congratulations on your new BMW X5! We appreciate your business and hope to see you again soon! The Ultimate Experience The Team at BMW of North Haven

March 18, 2021

Great experience with Alison Conners, Nick (tech) and the whole BMW team @ North Haven. I was in and out in short time and would definitely come back again. More

by yenkod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Conners
Mar 18, 2021 -

BMW of North Haven responded

We are very happy to hear that Alison, Nick, and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

March 18, 2021

Great customer service. The service on my car was completed in the time estimated and there were no surprise add on maintenance items. I am very happy with BMW of North Haven. More

by ML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Mar 18, 2021 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

March 17, 2021

Very good service. Service went smooth as scheduled. Looking forward to doing business with this BMW location in the future. Everything was straight forward, which made it easy. Thank you! More

by Aurora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Pierre Fitzenberger
Mar 17, 2021 -

BMW of North Haven responded

Aurora, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

March 17, 2021

Very nice overall, a little disappointed with service bay, was completely wet and hazardous when I brought my car in for service. Service department could be a little more informative, with the product More

by T_ROCK37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not provide his name.
Mar 17, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

March 17, 2021

Pleasant experience for a 1st time BMW owner. It would more to your advantage to help out the client on some of the uses of the i drive system. More

by VICHASW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smithservice advisor
Mar 17, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. Congratulations on your 1st BMW! We will help keep your vehicle in the best shape!! We will share your comments with our team, and we look forward to working with you again. The Ultimate Experience The Service Team at BMW of North Haven

March 17, 2021

Service is always a pleasure at BMW of North Haven. Nice clean loaner, simplified checkin and check out process and great service delivered as promised1! More

by STCORNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Mar 17, 2021 -

BMW of North Haven responded

It's great to hear that Basal and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

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