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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

March 24, 2021

The initial purchase of my vehicle was a great overall experience. Stephanie was fantastic to work with and extremely helpful in the overall process, She thoroughly answered all of my questions and provid More

by marsenaultct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandran Venkitachalam, Eduardo Calderon, Stephanie Mismas, Luis Cubille
Mar 25, 2021 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

March 24, 2021

My service advisor, Oraine, was outstanding. He kept me up to date on the status of my vehicle, was friendly and knowledgeable. He and Basel in sales are outstanding. More

by DONALDKOHN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Oraine Graham, Alison Connors
Mar 25, 2021 -

BMW of North Haven responded

Thank you, Donald, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Oraine here at BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

March 23, 2021

Incredibly helpful! Very great team, helpful and easy to communicate with. Great work and timely completion. Would highly recommend this dealership and the entire team! More

by SKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs
Mar 23, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We're looking forward to sharing this awesome, five-star review with our team here at BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

March 23, 2021

Great place and friendly, competent customer service!! I am ver pleased that I purchased a car from this group. Stephanie deserves an extra thanks!! It was a pleasure doing business with you. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Stephanie Mismas
Mar 23, 2021 -

BMW of North Haven responded

Thank you for your business and this outstanding review, Karen. We're happy to hear that Stephanie was able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle, Karen! If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Team at BMW of North Haven

March 23, 2021

Amanda is great! She is efficient, keeps me posted. Scheduled my service quickly. I need to bring the vehicle back due to brakes squeaking. She immediately set up another appointment More

by TONY.VITTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 24, 2021 -

BMW of North Haven responded

Tony, Thank you so much for your kind words for Amanda, and for taking the time to leave us this wonderful feedback! The Ultimate Experience The Service Team at BMW of North Haven

March 23, 2021

Nothing major to report, just really good service and professional workmanship. Never had any issues or concerns the few times I’ve been here for service or maintenance. More

by jlwhitley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Smith
Mar 24, 2021 -

BMW of North Haven responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

March 22, 2021

Timely service and care. Facility is clean. Staff were helpful and friendly. Conveniently located. Would recommend to my friends without any reservation. Good work you all do. More

by JAIS.ABHISHEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Mar 22, 2021 -

BMW of North Haven responded

Jais, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

March 22, 2021

Basel was great! He was informative, had all the answers, and took the time to give us all the options available print it out and laid out in front of us. So easy to see the comparisons and make better decis More

by KAREN02610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon
Mar 22, 2021 -

BMW of North Haven responded

Karen, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Basel and the team, and we look forward to working with you again. The Ultimate Experience The Team at BMW of North Haven

March 22, 2021

Megan and Don in service were very helpful and made my service easy from start to finish. Would highly recommend buying or servicing your BMW at BMW of North Haven More

by JGAF67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Sutfin, Don Smith
Mar 22, 2021 -

BMW of North Haven responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

March 21, 2021

Knowledgeable and they do great work. This is my 6th vehicle from North Haven BMW and certainly not my last. A pleasure to work with More

by cerrba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ORaine Graham
Mar 22, 2021 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service, again! Congratulations on your 6th new vehicle purchased with us, we appreciate you being one of our loyal customers! If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

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