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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

April 01, 2021

Great service and great people. I made the appointment easily over the phone. The reminder was sent prior to the appointment. Dan explained everything well and clear. Thank you. More

by BUILBER
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Smith
Apr 01, 2021 -

BMW of North Haven responded

Quality customer service is always our number one priority, and we're happy to hear that Don and our team met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

April 01, 2021

Basel is a seasoned pro......no nonsense individual. I trust him when he prepares numbers that he is giving me a fair deal......maybe not the absolute lowest or cheapest, but a fair deal. More

by hscoble
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Apr 01, 2021 -

BMW of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Basel met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Team at BMW of North Haven

April 01, 2021

I was very pleased with the service that was provided by Ellen she was very helpful and right on top of all my needs and she was very thorough on explaining the financial process. More

by maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen McHenry
Apr 01, 2021 -

BMW of North Haven responded

Congratulations on your new vehicle, Maria! We are so glad that Ellen had the opportunity to work with you, and that she could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for taking the time to leave us this fantastic review! The Ultimate Experience The Team at BMW of North Haven

April 01, 2021

Ellen spent a great deal of time with me. She was knowledgeable, patient and friendly. Ellen also communicated throughout the process and stepped in to make things go seamlessly. In a male dominated More

by EMNW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ellen McHenry
Apr 01, 2021 -

BMW of North Haven responded

Thank you so much for your wonderful review! We are thrilled that Ellen had the opportunity to provide you with the perfect vehicle and deal. We're looking forward to sharing this fabulous, five-star review with Ellen and our team! We are so excited for you to enjoy your new car, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

April 01, 2021

Definitely recommend BMW of North Haven if you are looking for a great deal! They helped match my budget and get me into a beautiful X1! Stephanie was amazing as well as the rest of the staff. Thank y More

by valentinoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Stephanie Mismas
Apr 01, 2021 -

BMW of North Haven responded

Thank you so much for your excellent review, Valentino! We are so glad that we had the opportunity to work with you, and we're thrilled that you found your experience with Stephanie to be a positive one. We hope you enjoy your new beautiful X1, Valentino! Please don't hesitate to reach out if you need anything else. The Ultimate Experience The Team at BMW of North Haven

April 01, 2021

It was great. The service respresentative explained everything to me and the wait time was what I expected too nothing more or less and even gave me an estimate for my next appointment. More

by YRAMADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Apr 01, 2021 -

BMW of North Haven responded

We are very happy to hear Luis provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

April 01, 2021

They had me in and out with a loaner for the day. Courteous service and attention. They had my car back to me the same day. More

by kdkanesky521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Alison Connors, Luis Cubille
Apr 01, 2021 -

BMW of North Haven responded

It's great to hear that we were able to deliver such a pleasant experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

March 31, 2021

Alison was great! Kept me informed and made the process easy. Dropped the car off early morning. It needed a part and I picked it up the next morning. Thanks Alison! More

by jimpandolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Mar 31, 2021 -

BMW of North Haven responded

Thank you so much for your kind words for Alison; and for taking the time to leave us this wonderful feedback! We are so happy we could help. We truly appreciate this five-star review, Jim! The Ultimate Experience The Service Team at BMW of North Haven

March 31, 2021

Arrived on time both coming and going. Was patient while we jump started the car for a flat battery. Also checked the battery while changing the airbag and determined that it was a temporary problem, not n More

by apierceg
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the naame of the driver who delivered the loaner, but he was patient, professional and courteous, Alison Connors
Mar 31, 2021 -

BMW of North Haven responded

Thank you for your very kind review. We appreciate you taking the time to leave us this fabulous feedback and five-star rating! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at our dealership. We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

March 31, 2021

The staff was friendly and efficient from making the appointment until picking up my vehicle. They made it so easy and that my satisfaction was the goal. Alison was super. Thanks to Marcelo as well. More

by karen78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Mar 31, 2021 -

BMW of North Haven responded

It has been a pleasure serving you, Karen. Quality customer service is always our number one priority, and we're happy to hear that both Alison and Marcelo met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

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