BMW of North Haven
North Haven, CT
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I am a little frustrated that the next service date and mileage can not be adjusted if a recommended service is declined. I was due for a cabin air filter change and personally I feel it is a waste of mon mileage can not be adjusted if a recommended service is declined. I was due for a cabin air filter change and personally I feel it is a waste of money to perform this service as recommended. More
Stephanie Mismas is great! She makes this whole process excellent and very comfy! I would strongly recommend her to anyone buying car from your dealership excellent and very comfy! I would strongly recommend her to anyone buying car from your dealership More
The loaner car was not clean inside. This is the first time I received a car not detailed. Especially during Covid But the service was good and my car was returned vacuumed and washed. time I received a car not detailed. Especially during Covid But the service was good and my car was returned vacuumed and washed. More
The reason I continue to purchase and lease new BMW’s is because of the exceptional service I continue to receive from yiur service department! Well done! because of the exceptional service I continue to receive from yiur service department! Well done! More
Pierre, was and excellent sales person, kept it real and made sure all my requests and questions were addressed in a timely manner, not wasting time. He made sure the wife and I were comfortable throughout made sure all my requests and questions were addressed in a timely manner, not wasting time. He made sure the wife and I were comfortable throughout the whole process and did an excellent job following up even after the deal was sealed. The dealer overall was great More
Pierre was a tremendous help during our experience at North Haven BMW. He was professional, friendly, and had a clear, kind communication style that demonstrated his care for the customer. He was incre North Haven BMW. He was professional, friendly, and had a clear, kind communication style that demonstrated his care for the customer. He was incredibly knowledgeable regarding vehicle performance and the leasing process. He acknowledged our sentiments throughout the process and we never felt pressured at any time during our inquiries. It was the quintessence of a positive customer service experience. As we are highly satisfied with our present lease, we will be back to BMW North Haven to work with Pierre for our future leases. More
Easy to deal with. Our sales representative, Ellen McHenry is efficient and communicated in a very timely manner. We will definitely get our next BMW in this dealership again. McHenry is efficient and communicated in a very timely manner. We will definitely get our next BMW in this dealership again. More
This is the third time around the wheel for me with BMW of North Haven and the experience is only getting better, with great customer sales support from Andy Duque and at every turn from the test drive to of North Haven and the experience is only getting better, with great customer sales support from Andy Duque and at every turn from the test drive to when the wheels hit the pavement to the way home its reassuring you have a few things in life you can depend on, BMW of North Haven is one of them! Thank you again! More
I had a good experience with bmw of North Haven. The customer service was great. Pierre, in the sale department, followed through with my request and go above and beyond in response to my questions eve customer service was great. Pierre, in the sale department, followed through with my request and go above and beyond in response to my questions even on his day off. Thank you. More
Pierre is great! We have bought a total of 4 cars from him in the last year! He doesn’t nag you and so easy to work with! We will continue to go back and work with Pierre! him in the last year! He doesn’t nag you and so easy to work with! We will continue to go back and work with Pierre! More