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BMW of North Haven

North Haven, CT

4.4
1,398 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,398 reviews

April 28, 2021

I am a little frustrated that the next service date and mileage can not be adjusted if a recommended service is declined. I was due for a cabin air filter change and personally I feel it is a waste of mon More

by MARTINLU16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Apr 29, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Ultimate Experience The Service Team at BMW of North Haven

April 28, 2021

Stephanie Mismas is great! She makes this whole process excellent and very comfy! I would strongly recommend her to anyone buying car from your dealership More

by pavle.joksovic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Jones, Stephanie Mismas
Apr 29, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with Stephanie. We're glad to hear she delivered such a great experience! The Ultimate Experience The Team at BMW of North Haven

April 28, 2021

The loaner car was not clean inside. This is the first time I received a car not detailed. Especially during Covid But the service was good and my car was returned vacuumed and washed. More

by SSPEPITONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Apr 29, 2021 -

BMW of North Haven responded

It's great to hear that we provided good service. Our goal is to make sure everyone who walks through the door leaves happy. We will let the team know that the loaner was not clean. Thank you for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

April 27, 2021

The reason I continue to purchase and lease new BMW’s is because of the exceptional service I continue to receive from yiur service department! Well done! More

by Frank1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Ashley Roudie, Luis Cubille
Apr 27, 2021 -

BMW of North Haven responded

Frank, Thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad Basal was able to help, and we hope to see you again! The Ultimate Experience The Service Team at BMW of North Haven

April 27, 2021

Pierre, was and excellent sales person, kept it real and made sure all my requests and questions were addressed in a timely manner, not wasting time. He made sure the wife and I were comfortable throughout More

by Dsanchez31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Jones, Eduardo Calderon, Pierre Fitzenberger
Apr 27, 2021 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Pierre here at BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

April 27, 2021

Pierre was a tremendous help during our experience at North Haven BMW. He was professional, friendly, and had a clear, kind communication style that demonstrated his care for the customer. He was incre More

by bethanylarkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Fitzenberger
Apr 27, 2021 -

BMW of North Haven responded

Bethany, Thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad Pierre was able to help, and we hope to see you again! Congratulations on your new BMW! The Ultimate Experience The Team at BMW of North Haven

April 27, 2021

Easy to deal with. Our sales representative, Ellen McHenry is efficient and communicated in a very timely manner. We will definitely get our next BMW in this dealership again. More

by mvw1027
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ellen McHenry
Apr 28, 2021 -

BMW of North Haven responded

Thanks for your feedback on your recent visit to BMW of North Haven. It is great to hear that Ellen was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Ultimate Experience The Team at BMW of North Haven

April 26, 2021

This is the third time around the wheel for me with BMW of North Haven and the experience is only getting better, with great customer sales support from Andy Duque and at every turn from the test drive to More

by Motoman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
Apr 26, 2021 -

BMW of North Haven responded

Congratulations on your new vehicle! We are so glad that Andy had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Ultimate Experience The Team at BMW of North Haven

April 26, 2021

I had a good experience with bmw of North Haven. The customer service was great. Pierre, in the sale department, followed through with my request and go above and beyond in response to my questions eve More

by sunfish420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre Fitzenberger
Apr 26, 2021 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience working with Pierre here at BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Service Team at BMW of North Haven

April 26, 2021

Pierre is great! We have bought a total of 4 cars from him in the last year! He doesn’t nag you and so easy to work with! We will continue to go back and work with Pierre! More

by eseward86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Fitzenberger
Apr 26, 2021 -

BMW of North Haven responded

Thank you so much for your wonderful review! We are thrilled that Pierre had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

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