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BMW of North Haven

North Haven, CT

Overview
Reviews
Vehicles
4.3
1,410 Reviews
Call Dealership (203) 239-7272
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610 Washington Avenue

North Haven, CT

06473

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Showing 1,410 reviews

June 21, 2022

Staff is friendly. Need to have loaner cars for all patrons servicing their vehicles!! This was an inconvenience. More

by daniella1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Report | Print
Jun 21, 2022 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

June 16, 2022

I bought a extended warranty and they scammed me with it parts where not covered under the warranty even after they put them in less then a year ago More

by rbrtabramovich@bmw
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alison Connors
Report | Print
Jun 23, 2022 -

BMW of North Haven responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at BMW of North Haven

Jun 23, 2022 -

rbrtabramovich@bmw responded

By phone Monday afternoon would be best 860-835-3115

June 06, 2022

21 years of doing business here, several new BMW’s. Flawless relationship. If you go look for Basel you won’t regret it. More

by DavidL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Ashley Roudie
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June 01, 2022

Staff is friendly and attentive. Facility is very clean. Orientation was very thorough and informative. More

by JOEMONTESANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Chris Combs, Joseph Garcia
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June 01, 2022

I used to really enjoy doing business here. I'm not impressed too much with the lack of customer centric service. More

by bdhuey65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Roudie
Report | Print
May 31, 2022

The staff is courteous, friendly and helpful. Dealership is clean and comfortable. Location is right off the highway. Great place to purchase a vehicle. More

by tfw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt. Finance Dept , Eduardo Calderon, Joseph Garcia, Muhamed Efendic
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May 24, 2022

I’ve owned BMW’s since 2011 and BMW of North Haven is hands down the best dealership I ever experienced. Any time I need my car serviced I bring it down to North Haven, even though it is completely out o More

by WALUKJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Report | Print
May 24, 2022 -

BMW of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

May 24, 2022

Clean and easy process and great vehicle this far, would definitely recommend checking out the dealership More

by matty06111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs, Michael Tufano
Report | Print
May 24, 2022 -

BMW of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Ultimate Experience The Team at BMW of North Haven

May 24, 2022

Awesome. Love the service. Easy process with financing. The sales people are ALL very friendly. More

by corp22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Middagh, Eduardo Calderon, Stephanie Mismas, Ellen McHenry, Don Smith, Alison Connors, Ryan Aldrich, Michael Tufano, Justin O'Sullivan, Joseph Garcia
Report | Print
May 24, 2022 -

BMW of North Haven responded

Here at BMW of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Ultimate Experience The Team at BMW of North Haven

May 24, 2022

The north haven team is super helpful, caring, knowledgeable and truly provides a great customer experience. More

by Tanner T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Middagh, Brendan Murphy
Report | Print
May 26, 2022 -

BMW of North Haven responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Ultimate Experience The Team at BMW of North Haven

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