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BMW of North Haven

North Haven, CT

4.4
1,419 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,419 reviews

June 19, 2021

North Haven BMW treats their customers as elite and their customer service is excellent! They go the extra mile to assist and make sure that the customers issues are taken care of. Thank you. More

by RANDY.CHAMBERLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Alison Connors
Jun 20, 2021 -

BMW of North Haven responded

Thank you, Randy, for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Service Team at BMW of North Haven

June 18, 2021

Luis explained everything clearly, including all my options. He kept in contact with me the whole time my car was there. He was always friendly and pleasant, each time I spoke with him. More

by MALKSGOLD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Jun 18, 2021 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Luis here at BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

June 18, 2021

Stephanie was excellent and made my whole experience smooth. It was probably the best experience I’ve had at a dealership. She had great communication and included my daughter in the process, which ma More

by Katie P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew - Finance, Stephanie Mismas
Jun 20, 2021 -

BMW of North Haven responded

Thank you, Katie, for sharing your experience with us! We're happy to hear it went well working with Stephanie and Matthew and hope you enjoy your new vehicle. We truly appreciate your feedback! The Ultimate Experience The Team at BMW of North Haven

June 18, 2021

Andy was phenomenal taking care of me and working out the numbers. He was patient and was helpful in every way. Very respectful and professional. More

by Ayschoi92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
Jun 20, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Andy and the rest of our team, and we look forward to working with you again. The Ultimate Experience The Team at BMW of North Haven

June 17, 2021

I have used BMW in North Haven for many years and am always happy with their service and find everyone who works there to be very friendly. This time there were a few lags in communication but the end r More

by DAISY1195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Jun 17, 2021 -

BMW of North Haven responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you and regret the miscommunication you encountered. Please reach out to us directly if you would like to discuss this further.We appreciate your business and hope to see you again soon. The Ultimate Experience The Service Team at BMW of North Haven

June 17, 2021

Dropped of my vehicle in the morning and picked up a loaner seamlessly. Work was performed as promised and all employees were helpful. Thank you. More

by Missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Jun 17, 2021 -

BMW of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

June 17, 2021

Great dealership with great service. Chandran was great to deal with. Made it very easy for us to lease a vehicle in a very short time. More

by msheikh2
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Chandran Venkitachalam
Jun 17, 2021 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad Chandran and the team were able to help with your new lease, and we hope to see you again! The Ultimate Experience The Team at BMW of North Haven

June 17, 2021

The repsir took longer than planned bit I was given a loaner car andall eventually went well. Alison was very helpful in explaining the work and keeping me informed. It took a beat to recognize that Maur More

by MARCIA.COLISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jun 18, 2021 -

BMW of North Haven responded

Marcia, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Alison can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

June 16, 2021

The service care consultant kept me informed about my service. He also answered questions I had in using some of the technology on the vehicle. More

by JDONEIKO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jun 16, 2021 -

BMW of North Haven responded

Thank you! Don and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

June 16, 2021

Chris combs and the rest of the sales team were a pleasure to work with. They answered all my questions honestly and I was very happy to bring them my business More

by Jmota222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs
Jun 16, 2021 -

BMW of North Haven responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Chris and all of us at BMW of North Haven are glad to have you as a customer. The Ultimate Experience The Team at BMW of North Haven

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