BMW of North Haven

Oarine was my service rep. He was very professional, thorough, explained everything to me. I was very happy with his service. I had a choice to go elsewhere and I was happy that I chose this dealership. thorough, explained everything to me. I was very happy with his service. I had a choice to go elsewhere and I was happy that I chose this dealership. I will continue to use this dealership in the future. More

They are easy to work with and everything from scheduling to the payment was smooth sailing. I trust bmw of North Haven to do what’s best for my car and I each time i bring it! to the payment was smooth sailing. I trust bmw of North Haven to do what’s best for my car and I each time i bring it! More

Great experience what car buying should be like. There was absolutely no pressure and we were not rushed. Our sales expert was very knowledgeable. She answered every question we had on the spot like she b was absolutely no pressure and we were not rushed. Our sales expert was very knowledgeable. She answered every question we had on the spot like she built the car with her own hands. The staff member who showed us the features of the car was amazing. It felt like he was just as excited as we were. Last but not least the paperwork guy was very honest and helpful closing the deal. The whole team couldn’t be more accommodating. Always asking how we were doing and if we needed a water just making us feel comfortable. More

Excellent professional service from all at dealership, Bassel understood our vehicle requirements and really worked with us to provide a solution that really matched our family needs Bassel understood our vehicle requirements and really worked with us to provide a solution that really matched our family needs More

Great Service,courtesy employees,Clean Dealer Ship , Not convenient for me because I live on the shoreline , having the loaner is a great convenience!!!! I love the drive up for service convenient for me because I live on the shoreline , having the loaner is a great convenience!!!! I love the drive up for service More

Good value for the money. Offered advise for next service and which item needed highest priority for next visit. Don was a Customer focused service advisor. and which item needed highest priority for next visit. Don was a Customer focused service advisor. More

Best service I’ve ever had, especially with iid installed in my vehicle. I would also say that I probably spent less than an hour there which was convenient. in my vehicle. I would also say that I probably spent less than an hour there which was convenient. More

Overall dealership is good, but I think dealership this size and name should provide at least 1 year warranty for every used vehicle for sale size and name should provide at least 1 year warranty for every used vehicle for sale More

Stephanie was extremely helpful during the process and provided excellent customer service. Everything was seamless and the process was simple. The car was detailed beautifully as well. Matt made the pape provided excellent customer service. Everything was seamless and the process was simple. The car was detailed beautifully as well. Matt made the paperwork easy and explained everything. I was very happy with the interactions with everyone at the dealership. More

Made my service appt stating what was wrong and I was going to wait as it would only take 2 hours. I was there for 2 hours and then they tell me they don’t have the parts so I have to make another appt. going to wait as it would only take 2 hours. I was there for 2 hours and then they tell me they don’t have the parts so I have to make another appt. I lease my BMW and have leased in the past and everything has been covered under the lease however they also didn’t tell me that this item was not covered so I arrived to find out it would be costing me $1k and then they couldn’t even do it. Very disappointed with my experience and I made an appt to get my service elsewhere. More