BMW of North Haven

The salesman and service manager were not honest. I gave two chances to repair the alignment but not repaired . Said the alignment issue is normal with X1, X2. We tested another X1 without alignment issue. two chances to repair the alignment but not repaired . Said the alignment issue is normal with X1, X2. We tested another X1 without alignment issue. More

Oraine was a pleasure to work with. Very personable and helpful. I appreciated the updates he gave me during my wait. Very professional and knowledgeable helpful. I appreciated the updates he gave me during my wait. Very professional and knowledgeable More

Everyone is friendly and helpful. Work to be done on my car is well explained, done quickly. I have been going to this dealership since 2000. car is well explained, done quickly. I have been going to this dealership since 2000. More

To Don Service Rep - thanks for providing excellent customer service. Keep up the good work! Hope to see you soon. Again, Thank you... Mr. B. customer service. Keep up the good work! Hope to see you soon. Again, Thank you... Mr. B. More

Ellen was amazing getting us into a new vehicle in less than 3hrs. Car was detailed fueled up and ready for me to drive immediately than 3hrs. Car was detailed fueled up and ready for me to drive immediately More

Basel was cordial and very informative. He was able to arrange financial terms that met my needs for leasing. When I picked up the car, the finance man was friendly and easy to work with so that the proce arrange financial terms that met my needs for leasing. When I picked up the car, the finance man was friendly and easy to work with so that the process did not take long. And the young man who helped explain the car to me was patient and took his time helping me set up what I needed in the car and explaining what I had questions about. In general may experience was excellent. More

Excellent customer service, professional and courteous. Sale expert was very knowledgeable and financial assistant understood my needs and worked with me to provide solutions. Great experience! Sale expert was very knowledgeable and financial assistant understood my needs and worked with me to provide solutions. Great experience! More

Service was prompt.Service rep was courteous.Price for Service was prompt. Service rep was courteous. Price for suggested parts was not reasonable. Did not provide the requested loaner, even though I sc Service was prompt. Service rep was courteous. Price for suggested parts was not reasonable. Did not provide the requested loaner, even though I scheduled the appointment 2 weeks in advance. I have always used loaners to test the potential for the next vehicle I might look to buy. Doesn't help when I get something I have no intention of buying. More

Dealership was very clean and the service advisor was professional and courteous. The mechanic that worked on my car was precise and time was as expected. I can't say enough positive about my experien professional and courteous. The mechanic that worked on my car was precise and time was as expected. I can't say enough positive about my experience for all parties involved. Thank you! More