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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

April 10, 2023

Always a positive and pleasant experience. Three BMW’s and the service just gets better. More

by Jeannine M. Butler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Smith, Alison Connors
Apr 10, 2023 -

BMW of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to working with you again! The Team at BMW of North Haven

March 17, 2023

The Sevice department is Amazing you can view A clip of your car being serviced the waiting room has the best snacks and coffee machine my Advisor is so knowledgeable the parts man is so Knowledgeable to More

by Blacfoot
Recommend Dealer
Yes
Employees Worked With
Nick , Ashley Roudie
Mar 17, 2023 -

BMW of North Haven responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Team at BMW of North Haven

Mar 17, 2023 -

Blacfoot responded

It's a very nice place, But you should give your wonderful office Staff BMW BLAZERS OR JACKETS ANY BMW WEAR TO GIVE IT THE Luxury feel, like the LEXUS SERVICE people🌹

March 15, 2023

Been coming to this dealer for all service needs for over 20 years. Great service every time. More

by bob.maroney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Sutfin , Ashley Roudie, Alison Connors
Mar 16, 2023 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at BMW of North Haven

March 03, 2023

Staff was friendly and experienced. The only negative is the price. I would recommend this dealership. More

by Kevin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Mar 03, 2023 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

February 24, 2023

They Provide Courteous and Professional Customer Service. Very detailed regarding your car's service needs. More

by B Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Feb 26, 2023 -

BMW of North Haven responded

Thanks for sharing about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

January 09, 2023

Quick, efficient, personable service visit. Expensive, but that was not unexpected. Ready on time and clean. More

by glennhgregg
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Don Smith
Jan 10, 2023 -

BMW of North Haven responded

Glenn, Thank you for your business and this review. We're happy to hear Basel, Don, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at BMW of North Haven

January 06, 2023

Excellent customer service. Staff very attentive. Communicated well with progress of work in process. Comfortable wait area. More

by Sullivanmargie18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jan 06, 2023 -

BMW of North Haven responded

Thanks for sharing about your experience with BMW of North Haven. We appreciate your business, Margie, and hope to see you again soon! The Team at BMW of North Haven

December 22, 2022

Service is constantly excellent at BMW North Haven. Ashley runs a great organization - we have worked with multiple Service Advisors and they are all top notch. ORaine took excellent care of us today. More

by MB550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ORaine Graham, Ashley Roudie
Dec 23, 2022 -

BMW of North Haven responded

Thanks for sharing your experience with BMW of North Haven. Ashley, ORaine, and our team appreciate your business and hope to see you again soon! The Team at BMW of North Haven

November 25, 2022

Excellent service, very transparent about repairs found during inspection. Their use of technology to update stays is great. Texting and video showing what is needed is very helpful. The negative is the pr More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Nov 27, 2022 -

BMW of North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Team at BMW of North Haven

November 03, 2022

Stephanie was excellent from day 1 to close - I would highly recommend to someone else. She professional, knowledgeable, friendly, and able to instill confidence with the buying process. More

by theunderhills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas
Nov 06, 2022 -

BMW of North Haven responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at BMW of North Haven

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