Back

BMW of North Haven

North Haven, CT

4.3
1,410 Reviews

610 Washington Avenue

North Haven, CT

06473

Directions

By Type

Showing 1,410 reviews

March 03, 2023

Staff was friendly and experienced. The only negative is the price. I would recommend this dealership. More

by Kevin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Mar 03, 2023 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

February 24, 2023

They Provide Courteous and Professional Customer Service. Very detailed regarding your car's service needs. More

by B Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Feb 26, 2023 -

BMW of North Haven responded

Thanks for sharing about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

January 09, 2023

Quick, efficient, personable service visit. Expensive, but that was not unexpected. Ready on time and clean. More

by glennhgregg
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Don Smith
Jan 10, 2023 -

BMW of North Haven responded

Glenn, Thank you for your business and this review. We're happy to hear Basel, Don, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at BMW of North Haven

January 06, 2023

Excellent customer service. Staff very attentive. Communicated well with progress of work in process. Comfortable wait area. More

by Sullivanmargie18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jan 06, 2023 -

BMW of North Haven responded

Thanks for sharing about your experience with BMW of North Haven. We appreciate your business, Margie, and hope to see you again soon! The Team at BMW of North Haven

December 22, 2022

Service is constantly excellent at BMW North Haven. Ashley runs a great organization - we have worked with multiple Service Advisors and they are all top notch. ORaine took excellent care of us today. More

by MB550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ORaine Graham, Ashley Roudie
Dec 23, 2022 -

BMW of North Haven responded

Thanks for sharing your experience with BMW of North Haven. Ashley, ORaine, and our team appreciate your business and hope to see you again soon! The Team at BMW of North Haven

November 25, 2022

Excellent service, very transparent about repairs found during inspection. Their use of technology to update stays is great. Texting and video showing what is needed is very helpful. The negative is the pr More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Nov 27, 2022 -

BMW of North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Team at BMW of North Haven

November 03, 2022

Stephanie was excellent from day 1 to close - I would highly recommend to someone else. She professional, knowledgeable, friendly, and able to instill confidence with the buying process. More

by theunderhills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas
Nov 06, 2022 -

BMW of North Haven responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at BMW of North Haven

October 03, 2022

This dealer is the worst they cheated me and lied about me talk about not taking responsibility. More

by javonnehairston
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Hyland, Chandran Venkitachalam, Chris Combs
Oct 08, 2022 -

BMW of North Haven responded

We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. The Team at BMW of North Haven

September 10, 2022

Excellent service. Knowledgeable, polite and courteous and take care of any problems promptly and efficiently More

by mansurj26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Sep 10, 2022 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at BMW of North Haven

September 09, 2022

Extremely professional, super accommodating can't imagine going anywhere else for service would recommend to everyone More

by Gary S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Sep 10, 2022 -

BMW of North Haven responded

We appreciate your business, Gary, and our team looks forward to serving you again soon! The Team at BMW of North Haven

...
6
...