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BMW of North Haven

North Haven, CT

4.4
1,418 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,418 reviews

September 16, 2021

Repair was prompt once a required part was delivered. Alison was very helpful and answered my questions promptly, by both text message and phone. More

by WAYNE.FENTON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Sep 16, 2021 -

BMW of North Haven responded

Wayne, Thank you for the kind words for our service department! We look forward to sharing your compliments with Alison and our team, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

September 16, 2021

The service was great and the people are very nice. Constant customer care. Always asked if I was helped and provided great service. They kept me informed about my car and didn’t add any hidden cost. H More

by ANTHAWK_64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was a woman that helped me with my loaner that was very polite and helpful., Don Smith
Sep 16, 2021 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear Don and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

September 16, 2021

Effective. Efficient. Easy to work with. Knowledgeable and friendly in all departments. I have bought 9 cars from them. More

by cerrba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Oraine Graham
Sep 16, 2021 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear you had another excellent experience here at BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

September 16, 2021

Brendan is a very trustworthy and motivated salesman without any pressure. My fiancé is now debating on buying a BMW and there is no doubt he’d use Brendan at North Haven BMW. My first BMW and they made More

by hollysull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Brendan Murphy
Sep 16, 2021 -

BMW of North Haven responded

Holly, Thank you so much for your wonderful review! We are thrilled that Brendan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

September 15, 2021

Luis was very helpful in getting all the issues resolved in quick sweep; not to mention that the arrival and departure were swift. More

by Crazy-Eyes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie
Sep 15, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with Luis and our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

September 15, 2021

Service is always good! Prices are a little on the high side. Of course my 4 year warranty is up.BMW use to give a 5 year warranty More

by Donna Ferrara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Sep 15, 2021 -

BMW of North Haven responded

Donna, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Ultimate Experience The Service Team at BMW of North Haven

September 15, 2021

Vacuum cleaning was done not real accurately, left a lot of dry glass on the carpet in rear of the suv. More

by ISABVY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alison Connors
September 15, 2021

Excellent great team. I drive from MA because there customer service is unmatched by any dealer here in MA. More

by TonfrancisTF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Sep 15, 2021 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Don met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

September 15, 2021

Excellent experience. I would recommend this dealership to others. Keep up the good work and good communication. More

by RADONCBOY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Alison Connors
Sep 15, 2021 -

BMW of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

September 15, 2021

Friendly and knowledgeable customer service is great would highly recommended your dealer to other people More

by boglebyron
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Oraine Graham, Ryan Aldrich
Sep 15, 2021 -

BMW of North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at BMW of North Haven are glad to have you as a customer! The Ultimate Experience The Team at BMW of North Haven

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