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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

September 17, 2021

Ryan was great and very helpful with getting me into my beautiful x4! Thanks again More

by Brianna Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich, Joseph Garcia
Sep 18, 2021 -

BMW of North Haven responded

Thank you for your very kind review, Brianna. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ryan and our team here at BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

September 17, 2021

Great customer service. Very helpfulVery happy with our Great customer service. Very helpful Very happy with our purchase and look forward to driving our new car. More

by lapointenancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Sep 18, 2021 -

BMW of North Haven responded

Thank you, Nancy, for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Team at BMW of North Haven

September 17, 2021

This dealership kept a new customer by going above and beyond and doing the correct thing! More

by RMATEYOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Ashley Roudie, Alison Connors
Sep 18, 2021 -

BMW of North Haven responded

Thank you for sharing your thoughts about your experience with BMW of North Haven. We are glad to hear that our team provided you with excellent customer service. Please don't hesitate to reach out if you need anything else! The Ultimate Experience The Service Team at BMW of North Haven

September 17, 2021

Customer service could be improved. There was no communication. I was made to feel like it was my fault my car was back less than 2 months from my last appt for the samething. There seemed to be no More

by Sparkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alison Connors
Oct 04, 2021 -

BMW of North Haven responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. The Service Team at BMW of North Haven

September 16, 2021

Chris was on top of everything and I would recommend to future car buyers at bmw of north haven . More

by Damato_chris891
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs
Sep 16, 2021 -

BMW of North Haven responded

Congratulations on your new vehicle! We are so glad that Chris had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Ultimate Experience The Team at BMW of North Haven

September 16, 2021

Repair was prompt once a required part was delivered. Alison was very helpful and answered my questions promptly, by both text message and phone. More

by WAYNE.FENTON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Sep 16, 2021 -

BMW of North Haven responded

Wayne, Thank you for the kind words for our service department! We look forward to sharing your compliments with Alison and our team, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

September 16, 2021

The service was great and the people are very nice. Constant customer care. Always asked if I was helped and provided great service. They kept me informed about my car and didn’t add any hidden cost. H More

by ANTHAWK_64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was a woman that helped me with my loaner that was very polite and helpful., Don Smith
Sep 16, 2021 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear Don and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

September 16, 2021

Effective. Efficient. Easy to work with. Knowledgeable and friendly in all departments. I have bought 9 cars from them. More

by cerrba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Oraine Graham
Sep 16, 2021 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear you had another excellent experience here at BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

September 16, 2021

Brendan is a very trustworthy and motivated salesman without any pressure. My fiancé is now debating on buying a BMW and there is no doubt he’d use Brendan at North Haven BMW. My first BMW and they made More

by hollysull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Brendan Murphy
Sep 16, 2021 -

BMW of North Haven responded

Holly, Thank you so much for your wonderful review! We are thrilled that Brendan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

September 15, 2021

Luis was very helpful in getting all the issues resolved in quick sweep; not to mention that the arrival and departure were swift. More

by Crazy-Eyes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie
Sep 15, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with Luis and our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

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