
BMW of North Haven
North Haven, CT
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Great customer service. Very helpfulVery happy with our Great customer service. Very helpful Very happy with our purchase and look forward to driving our new car. Great customer service. Very helpful Very happy with our purchase and look forward to driving our new car. More
Customer service could be improved. There was no communication. I was made to feel like it was my fault my car was back less than 2 months from my last appt for the samething. There seemed to be no communication. I was made to feel like it was my fault my car was back less than 2 months from my last appt for the samething. There seemed to be no consideration as to the fact that I had already paid to get this issue resolved. Getting a loaner was something I had to ask for even just to get a ride to work. It was an awful interaction and unfortunately not the first time. It seemed to be my fault they didn’t do a diagnostic last time to see if bigger issue. More
Repair was prompt once a required part was delivered. Alison was very helpful and answered my questions promptly, by both text message and phone. Alison was very helpful and answered my questions promptly, by both text message and phone. More
The service was great and the people are very nice. Constant customer care. Always asked if I was helped and provided great service. They kept me informed about my car and didn’t add any hidden cost. H Constant customer care. Always asked if I was helped and provided great service. They kept me informed about my car and didn’t add any hidden cost. Had a loaner waiting when I arrived for service. My car was cleaned and ready when I arrived to pick it up after service. More
Brendan is a very trustworthy and motivated salesman without any pressure. My fiancé is now debating on buying a BMW and there is no doubt he’d use Brendan at North Haven BMW. My first BMW and they made without any pressure. My fiancé is now debating on buying a BMW and there is no doubt he’d use Brendan at North Haven BMW. My first BMW and they made us feel so soeciak! More