BMW of North Haven
North Haven, CT
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The team at BMW of North Haven is absolutely awesome. Extremely transparent and will help you every step of the way. I was extremely lucky to walk in and be greeted by Pierre. He took the time to underst Extremely transparent and will help you every step of the way. I was extremely lucky to walk in and be greeted by Pierre. He took the time to understand what I needed and found the perfect car for my wife initially, then he found the perfect car for me! He is extremely knowledgeable about his products. Extremely good follow up, checked in a few days after the initial car purchase and checked in the very next day after the second car purchase. Extremely honest guy with no agenda except to get you into the vehicle you want and need. All the staff there are extremely nice and won’t push you out of your comfort zone. I know where I’m going for my next car purchase! More
If a claim for damages goes through an insurance company, you are not treated like a cash-paying customer. The service advisors tell you that loaner vehicles are for „BMW customers and BMW repairs”. Even if you are not treated like a cash-paying customer. The service advisors tell you that loaner vehicles are for „BMW customers and BMW repairs”. Even if you bring a BMW in for repairs after an accident, you are not considered to be a BMW customer worthy of the level of service otherwise accorded to those who pay out of their own pockets Shame on BMW! More
Over 2 hours waiting for an oil change and fixing a few codes. My car was seen driving at least 3 times while I was waiting.. I was told it was to calibrate my seats. My car was not washed even after I was codes. My car was seen driving at least 3 times while I was waiting.. I was told it was to calibrate my seats. My car was not washed even after I was told one of the reasons I was waiting was because my car was going to be washed. The demeanor was far from concerned Very unhappy. More
Customer service is outstanding here. The buying experience was quick and easy, made even easier by Stephanie Mismas. She is professional, unassuming, and knowledgeable, ensuring I was I well inform experience was quick and easy, made even easier by Stephanie Mismas. She is professional, unassuming, and knowledgeable, ensuring I was I well informed throughout the process and that I remain happy with my purchase. Highly recommend heading to see her if you’re in the market for a BMW. More
Quick Service. Knowledgeable and courteous. Car runs great. I have recommended North Haven BMW to my friends who own BMW’s great. I have recommended North Haven BMW to my friends who own BMW’s More
In and out quickly,,,loaner as promised, new veh 228 x In and out quickly,,,loaner as promised, new veh 228 x drive …loved it! Oranine took out time for friendly chat even after my car was serviced, bil In and out quickly,,,loaner as promised, new veh 228 x drive …loved it! Oranine took out time for friendly chat even after my car was serviced, bill paid, washed….ready to go! Great experience! More