BMW of North Haven

By far the worst experience at a car dealer I have ever had. I would strongly advise anyone who values their vehicle to stay away. My car was damaged on 2 separate occasions following warranty being denied had. I would strongly advise anyone who values their vehicle to stay away. My car was damaged on 2 separate occasions following warranty being denied under the N63TU class action suit after being proven multiple times "by BMW directly". The car was sent to their body shop where it appears a toddler attempted the repairs. After I brought the incredibly poor repairs to their attention I was told that was as good as it was going to be because they were "only responsible for a repair which is what I got". I suppose I can blame the wheel repair on dent wizard as they performed it, but the repairs should have been inspected by the dealership before it was returned to me as the service manager promised that they would do. They left tape lines, poor prep and mismatched color on a brand new wheel damaged on BMWs test drive. Pretty on par with the quality of repairs to the bumper, but not so much the lack of repairs to the scratch they put in the passenger fender. I understand when issues arise, but there is absolutely no excuse for such sub par repairs after the car was damaged in their possession, and to attempt to justify the lack of quality is outrageous, and pathetic from a BMW dealership. More

Staff were all accommodating and professional. Would recommend purchasing a car from this dealership. Overall a positive experience. Would recommend purchasing a car from this dealership. Overall a positive experience. More

Excellent service and follow through. tackled all the problems that I submitted and very professional about it. Highly recommend. tackled all the problems that I submitted and very professional about it. Highly recommend. More

Excelente customer service very professional I don’t have any thing else to say It was just a oil change Thank you have any thing else to say It was just a oil change Thank you More

Very satisfied w my bmw, will recommend to a friend. Pleasant atmosphere we were well treated. What I wanted very happy. Pleasant atmosphere we were well treated. What I wanted very happy. More

I pick up the car drove home, and the lane departure is not working. Service advisor mentioned that they reset from reduce to always the lane departure. not working. Service advisor mentioned that they reset from reduce to always the lane departure. More

Excellent service. . BMW of North Haven Consistently provides the best level of performance expected from a BMW dealership. . BMW of North Haven Consistently provides the best level of performance expected from a BMW dealership. More

Always a positive and pleasant experience. Three BMW’s and the service just gets better. Three BMW’s and the service just gets better. More

The Sevice department is Amazing you can view A clip of your car being serviced the waiting room has the best snacks and coffee machine my Advisor is so knowledgeable the parts man is so Knowledgeable to your car being serviced the waiting room has the best snacks and coffee machine my Advisor is so knowledgeable the parts man is so Knowledgeable too (he has the best hair) Great work they do all the workers are so nice lov that place🏖 More

Been coming to this dealer for all service needs for over 20 years. Great service every time. 20 years. Great service every time. More