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BMW of North Haven

North Haven, CT

4.4
1,406 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,406 reviews

April 29, 2023

Very satisfied w my bmw, will recommend to a friend. Pleasant atmosphere we were well treated. What I wanted very happy. More

by gracedabkowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Combs
May 01, 2023 -

BMW of North Haven responded

Thank you, Grace, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at BMW of North Haven

April 27, 2023

I pick up the car drove home, and the lane departure is not working. Service advisor mentioned that they reset from reduce to always the lane departure. More

by angelbayer37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Smith
Apr 30, 2023 -

BMW of North Haven responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at BMW of North Haven

April 13, 2023

Excellent service. . BMW of North Haven Consistently provides the best level of performance expected from a BMW dealership. More

by Jtardif928
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Apr 14, 2023 -

BMW of North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Alison and our team here at BMW of North Haven are glad to have you as a customer. The Team at BMW of North Haven

April 10, 2023

Always a positive and pleasant experience. Three BMW’s and the service just gets better. More

by Jeannine M. Butler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Smith, Alison Connors
Apr 10, 2023 -

BMW of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to working with you again! The Team at BMW of North Haven

March 17, 2023

The Sevice department is Amazing you can view A clip of your car being serviced the waiting room has the best snacks and coffee machine my Advisor is so knowledgeable the parts man is so Knowledgeable to More

by Blacfoot
Recommend Dealer
Yes
Employees Worked With
Nick , Ashley Roudie
Mar 17, 2023 -

BMW of North Haven responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Team at BMW of North Haven

Mar 17, 2023 -

Blacfoot responded

It's a very nice place, But you should give your wonderful office Staff BMW BLAZERS OR JACKETS ANY BMW WEAR TO GIVE IT THE Luxury feel, like the LEXUS SERVICE people🌹

March 15, 2023

Been coming to this dealer for all service needs for over 20 years. Great service every time. More

by bob.maroney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Sutfin , Ashley Roudie, Alison Connors
Mar 16, 2023 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at BMW of North Haven

March 03, 2023

Staff was friendly and experienced. The only negative is the price. I would recommend this dealership. More

by Kevin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Mar 03, 2023 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

February 24, 2023

They Provide Courteous and Professional Customer Service. Very detailed regarding your car's service needs. More

by B Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Feb 26, 2023 -

BMW of North Haven responded

Thanks for sharing about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

January 09, 2023

Quick, efficient, personable service visit. Expensive, but that was not unexpected. Ready on time and clean. More

by glennhgregg
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Don Smith
Jan 10, 2023 -

BMW of North Haven responded

Glenn, Thank you for your business and this review. We're happy to hear Basel, Don, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at BMW of North Haven

January 06, 2023

Excellent customer service. Staff very attentive. Communicated well with progress of work in process. Comfortable wait area. More

by Sullivanmargie18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jan 06, 2023 -

BMW of North Haven responded

Thanks for sharing about your experience with BMW of North Haven. We appreciate your business, Margie, and hope to see you again soon! The Team at BMW of North Haven

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