BMW of North Haven

Our salesman Brendan Murphy is extremely patient and knowledgeable! He made us feel welcomed and took good care of us the whole time! knowledgeable! He made us feel welcomed and took good care of us the whole time! More

Purchase of the new vehicle was easy. We received our car sooner than expected. Thank you! sooner than expected. Thank you! More

BMW north haven generally does a very good job. Apparently parts were an issue for the repair of my car — took several weeks to get it back due to parts delay. Apparently parts were an issue for the repair of my car — took several weeks to get it back due to parts delay. More

Ryan went above and beyond expectations! Love the car!! Whole buying process was very seemless!! Whole buying process was very seemless!! More

Exceptionally easy purchasing process and outstanding customer care during and after the sale. I purchased the vehicle from out of state and the dealership delivered the vehicle to me! More than I co customer care during and after the sale. I purchased the vehicle from out of state and the dealership delivered the vehicle to me! More than I could have expected. Chris (sales rep) was incredibly informative and addressed all my concerns and requests. Top notch! More

Don service advisor was great. Thx for the great service and getting me in so quickly and getting me in so quickly More

Initial call for help was dismissive.Took 4days for Initial call for help was dismissive. Took 4days for estimate Car was inaccessible for pickup. Only plus was that the foreman tried briefly to he Initial call for help was dismissive. Took 4days for estimate Car was inaccessible for pickup. Only plus was that the foreman tried briefly to help More

We are new customers this year. We spent years with two other dealers of another make vehicle, and we felt unappreciated! The moment we walked through the door of BMW of North Haven we were treated with re other dealers of another make vehicle, and we felt unappreciated! The moment we walked through the door of BMW of North Haven we were treated with respectfully by all staff. We will certainly return for a new car again! Thank you to our salesman Andy! We love our 440xi M!!! More

Andy made it so easy to order my beautiful new 2022 BMW 440i. It was the best experience I had at a dealership ever. 440i. It was the best experience I had at a dealership ever. More

I am frustrated with Covid/postCovid fallout and the issues with my lease that came due which I ended up having to buy out that was never my intention. BMW FS was horrid with which to deal and I am STIL issues with my lease that came due which I ended up having to buy out that was never my intention. BMW FS was horrid with which to deal and I am STILL smarting from that experience. Stephanie has been THE most patient client advisor and I look forward to ordering my new car but it is also frustrating when one establishes a relationship that once it turns to $ it goes to finance with someone you have to start and end with in 30-ish minutes, To buy out the lease the maintenance programs, service costs without one, extra coverages are a lot of issues to process and I walked out wondering if I made choices in my best interest as someone who is a car DRIVER and not a dealership employee. It is unfortunate that BMW NA, BMW FS and the dealers are not in a loop with the client in the center and that the three entities work separately with the client and, at time, with separate agendas More