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BMW of North Haven

North Haven, CT

4.4
1,398 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,398 reviews

October 07, 2021

Don service advisor was great. Thx for the great service and getting me in so quickly More

by wesleybrandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Oct 09, 2021 -

BMW of North Haven responded

We are very happy to hear that Don provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

October 05, 2021

Initial call for help was dismissive.Took 4days for Initial call for help was dismissive. Took 4days for estimate Car was inaccessible for pickup. Only plus was that the foreman tried briefly to he More

by REGANMULLIGAN
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Smith, Oraine Graham, Alison Connors
Oct 22, 2021 -

BMW of North Haven responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

October 04, 2021

We are new customers this year. We spent years with two other dealers of another make vehicle, and we felt unappreciated! The moment we walked through the door of BMW of North Haven we were treated with re More

by Maturor85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Duque
Oct 05, 2021 -

BMW of North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new 4440i x! All of us at BMW of North Haven are glad to have you as a customer. The Ultimate Experience The Team at BMW of North Haven

October 04, 2021

Andy made it so easy to order my beautiful new 2022 BMW 440i. It was the best experience I had at a dealership ever. More

by Kurbyexp00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Duque
Oct 05, 2021 -

BMW of North Haven responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Andy could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Ultimate Experience The Team at BMW of North Haven

October 01, 2021

I love doing Buisness with BMW North Haven on all levels! From sales department to service I have found it to be smooth sailing. Top notch professional, a great experience! More

by Marseilles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas, Ashley Roudie, Alison Connors
Oct 01, 2021 -

BMW of North Haven responded

Thank you so much for choosing BMW of North Haven. Please don't let us know if we can be of any more assistance, we're always happy to help! The Ultimate Experience The Team at BMW of North Haven

October 01, 2021

Excellent fair buying experience. Thank you. For guiding me through this process with my car More

by bob@rjegroupct
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ellen McHenry
Oct 01, 2021 -

BMW of North Haven responded

Bob, Here at BMW of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Ultimate Experience The Team at BMW of North Haven

October 01, 2021

I am frustrated with Covid/postCovid fallout and the issues with my lease that came due which I ended up having to buy out that was never my intention. BMW FS was horrid with which to deal and I am STIL More

by RITACCOJG
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Stephanie Mismas
Oct 03, 2021 -

BMW of North Haven responded

We are very happy Stephanie provided you with such a positive experience! We understand your frustration and sincerely value your business. Please reach out if you would like to have a more in depth discussion. The Ultimate Experience The Team at BMW of North Haven

September 30, 2021

Andy was very knowledgeable and easy going. He made sure that we felt comfortable every step of the way. More

by pen_parting0c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Duque
Oct 01, 2021 -

BMW of North Haven responded

It's great to hear that Andy was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

September 29, 2021

Went in there to test drive a car I liked, and ended up coming back to purchase it the next day! It was a super smooth and quick process, and everyone is flexible and helpful. Definitely would recommend co More

by brittanycassella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Corey Jones, Ryan Aldrich
Sep 29, 2021 -

BMW of North Haven responded

Brittany, Thanks for sharing your thoughts about your experience working with Ryan, Matt and Corey here at BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Team at BMW of North Haven

September 29, 2021

Exceptional communication , curtesy and friendly . I have gotten this impression every time I’ve been in . I thought to myself yesterday it’s impressive that given the labor situation you have been able to k More

by THOMASMCDOWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Sep 29, 2021 -

BMW of North Haven responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this fabulous review with Alison and our team. Thank you for choosing BMW North Haven, Thomas. The Ultimate Experience The Service Team at BMW of North Haven

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