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BMW of North Haven

North Haven, CT

Overview
Reviews
Vehicles
4.3
1,411 Reviews
Call Dealership (203) 239-7272
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610 Washington Avenue

North Haven, CT

06473

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Showing 1,411 reviews

September 27, 2023

The salesman, Muhamed and managers, Vincent, and Lee were very responsive and helped me through the process with no pressure only support. For that I am grateful. More

by djw3696
Recommend Dealer
Yes
Employees Worked With
Vincent and Lee, Muhamed Efendic
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Sep 28, 2023 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Muhamed and our team, and we look forward to working with you again. The Team at BMW of North Haven

September 25, 2023

Best experience I’ve ever had with buying a car! Professional, efficient and very accommodating! More

by dkpjmartin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben in finance was professional and to the point. , Stephanie Mismas
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Sep 26, 2023 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

September 21, 2023

Service prices are outrageously high and the amount they quote you is not accurate. Surprise! More

by Rromanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Connors
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Sep 22, 2023 -

BMW of North Haven responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind continuing the conversation, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at BMW of North Haven

September 08, 2023

very good service and attention to detail as usual. I am very happy with the services performed. More

by ramesh.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
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Sep 08, 2023 -

BMW of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at BMW of North Haven

September 06, 2023

Excellent customer service. Chris is a really good person. He helped me to get my car. More

by ramon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Combs
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Sep 06, 2023 -

BMW of North Haven responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback! The Team at BMW of North Haven

September 01, 2023

They don’t take your issues seriously. Have brand new car with significant paint chips- claim normal wear-and-tear. It’s has only been 5 months- can only imagine what the paint will look l More

by Ben
Service Time
Recommend Dealer
No
Employees Worked With
Alison Connors
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Sep 05, 2023 -

BMW of North Haven responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at BMW of North Haven

August 23, 2023

Very professional organization had to go through seven people to drop off my car for two recalls. Did not get answers to requests for cost for two service on car. More

by Len
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Report | Print
Aug 23, 2023 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with BMW of North Haven. Please don't hesitate to reach out to us directly if you have any questions or concerns, we are always happy to help! The Team at BMW of North Haven

August 13, 2023

Excellent service The car service provided was exceptional - the staff was courteous. Highly satisfied with the overall experience! More

by yatsula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Smith
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Aug 14, 2023 -

BMW of North Haven responded

Thanks for sharing about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

July 24, 2023

Courteous professional service. Easy to schedule, prompt shuttle service. Easy drop off and pick up More

by Mike P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Report | Print
Jul 24, 2023 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike and it's great to hear about your excellent experience here at BMW of North Haven. The Team at BMW of North Haven

July 05, 2023

VERY responsive dealership. Basel and Vinny are professionals who know their products. I highly recommend this dealership to anyone who is interested in a new or used BMW. Th More

by stevehech
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vinny Ballesteros, Basel Saad
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Jul 06, 2023 -

BMW of North Haven responded

Thanks, Steve, for sharing your thoughts about your experience with Basel and Vinny here at BMW of North Haven. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

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