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BMW of North Haven

North Haven, CT

Overview
Reviews
Vehicles
4.4
1,413 Reviews
Call Dealership (203) 239-7272
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610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

December 01, 2021

Great fast turnaround by Ellen and team. Started conversation on Monday picked up car Tues. Very good service all around! More

by Mstein715
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ellen McHenry
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Dec 01, 2021 -

BMW of North Haven responded

Thank you so much for your wonderful review! We are thrilled that Ellen had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

December 01, 2021

I have now bought two cars here, from Basel. I felt like they were taking good care of me, and I love the cars! More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
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Dec 01, 2021 -

BMW of North Haven responded

Andrew, Thanks for sharing your thoughts about your experience working with Basel here at BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Team at BMW of North Haven

December 01, 2021

Ryan and the team were incredibly helpful and made my experience as smooth and easy as possible. I'm loving my new BMW! More

by timothy.capezzone
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
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Dec 01, 2021 -

BMW of North Haven responded

Thanks for your feedback on your recent visit to BMW of North Haven. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Ultimate Experience The Team at BMW of North Haven

December 01, 2021

I have purchased a couple of cars here. All from Ryan, he's a great guy straight forward and aims to please. The staff is also wonderful and will do whatever it takes to do right and make you comfortable. More

by cbatista0
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Report | Print
Dec 01, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and our team, and we look forward to working with you again. The Ultimate Experience The Team at BMW of North Haven

November 30, 2021

I couldn’t not be any happier with the whole process my advisor was great keeping me informed on the the current location of the car and the delivery was easy and informative . I will not hesitate recommen More

by Joet7bmw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Michael Tufano
Report | Print
Nov 30, 2021 -

BMW of North Haven responded

Here at BMW of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Ultimate Experience The Team at BMW of North Haven

November 29, 2021

I’ve leased several cars through Basel and would recommend him to anyone. Very helpful and responsive. It was a positive experience thanks to him. More

by Allison
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Report | Print
Nov 29, 2021 -

BMW of North Haven responded

Thank you, Allison, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Team at BMW of North Haven

November 29, 2021

I returned because of Ellen and her understanding of what I expected and desired in a vehicle. Ellen was great at answering and returning phones too! More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph in technology was also great at helping me!! He deserves ??????????, Ellen McHenry
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Nov 29, 2021 -

BMW of North Haven responded

Thank you, David, for taking the time to share your thoughts on working with our team. We're glad to hear Ellen delivered such a great experience! The Ultimate Experience The Team at BMW of North Haven

Nov 29, 2021 -

David responded

Joseph deserves five stars for helping me with setting up the technology !

November 29, 2021

Dealership is fine, but sales and financial people made misleading/false statements to increase price of car More

by azweig21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eduardo Calderon, Ellen McHenry
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Dec 16, 2021 -

BMW of North Haven responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. The Team at BMW of North Haven

November 29, 2021

We have purchased several vehicles from this dealership a great buying experience knowledge staff a pleasure More

by Thmskathleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Report | Print
Nov 29, 2021 -

BMW of North Haven responded

It's fantastic to hear that we have provided you several purchases! We truly appreciate your business. Thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

November 26, 2021

Easy to work with, no surprises or disappointments. Basel is great to work with - all reasons I just went for car number 3 from them. More

by jjd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon
Report | Print
Nov 26, 2021 -

BMW of North Haven responded

Thank you for your feedback on your recent visit to BMW of North Haven. I'm glad to hear that Basel was able to assist you with choosing the perfect vehicle; and that you had such a positive experience. We hope you will continue to enjoy your new purchase! The Ultimate Experience The Team at BMW of North Haven

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