BMW of North Haven

Great service. They go above and beyond and a friendly professional staff. Always a please to visit for appointments. professional staff. Always a please to visit for appointments. More

My original service of replacing my tires was within expectations. My concern with the service lately is I don’t find them going above and beyond like I have experienced previously as a BMW owner at BM expectations. My concern with the service lately is I don’t find them going above and beyond like I have experienced previously as a BMW owner at BMW of North Haven. I had asked if there was anything they could do to help get the coffee smell out of my passenger side carpet and mat. After having to ask, I was told that the carpet was scrubbed. When I got the car back the mat was in the same exact stand up position that I had left it in, the carpet wasn’t even damp and the smell is still present. And after sharing that with my advisor there was no reply of anything that can be done to rectify the issue. More

thanks, waiting room is too smalll and it has to be thanks, waiting room is too smalll and it has to be improvec costumer service is good, very friendly. thanks, waiting room is too smalll and it has to be improvec costumer service is good, very friendly. More

I had a great experience at BMW of north haven! I went to two other dealerships before making the trip to this one and I wish I went here first. The sales person Andy was attentive and honest. Matt from the two other dealerships before making the trip to this one and I wish I went here first. The sales person Andy was attentive and honest. Matt from the finance department was informative and explained everything extremely well! More

Great customer service my advisor was Alison Conner very professional always responds in a timely manner . Explaining everything to my satisfaction. My work was completed and I’m always satisfied. With my o professional always responds in a timely manner . Explaining everything to my satisfaction. My work was completed and I’m always satisfied. With my overall experience all the staff at this location is great all staff welcomed every customer . And followed the protocol with Covid . I highly recommend this location if you need to get your car serviced More

Excellent service. Alison was very attentive, knowledgeable and professional. She kept me abreast of the work being performed on my car. knowledgeable and professional. She kept me abreast of the work being performed on my car. More

Good person make good nice help me make happy bmw keep dealer nice people happy dealer nice people happy More

I have been having my cars serviced for many years. I find that they only do the work that is needed and nothing extra that is unnecessary. find that they only do the work that is needed and nothing extra that is unnecessary. More

Highly, highly recommend working with Ellen. Sweet woman, knowledgeable about the cars and what the dealership offers. All around great and so easy to work with. knowledgeable about the cars and what the dealership offers. All around great and so easy to work with. More