BMW of North Haven

I was extremely satisfied with my entire experience, from the test-drive of the X3 to the processing of my lease. Chris Combs is very conscientious, reliable, and professional. the test-drive of the X3 to the processing of my lease. Chris Combs is very conscientious, reliable, and professional. More

Excellent attention to detail by Don Smith. Good communication on new issues on preventative maintenance due to age of my beautiful 750il. communication on new issues on preventative maintenance due to age of my beautiful 750il. More

I have been a customer of Mauro Motors since it was located in Hamden. They try to run a first rate service department though problems do occur. located in Hamden. They try to run a first rate service department though problems do occur. More

Great costumer service. Basel, our Sales Associate was great, the SUV we bought was not in at the dealership at the moment, however he showed us one just like it in a different color, test drove it, showe great, the SUV we bought was not in at the dealership at the moment, however he showed us one just like it in a different color, test drove it, showed me us all the functions with patience and professionalism. Once my SUV was in he had it ready to go. I got top dollar for my trade and I was not gouged for thousands of dollars over MSRP like other dealers are doing. Great experience!! Will definitely recommend to anyone More

I was very happy with the service level at BMW of North Haven. They kept me informed of the progress being made in the needed repair and provided a loaner car. Haven. They kept me informed of the progress being made in the needed repair and provided a loaner car. More

Fast reliable service. Little wait time, depending on service needs. Excellent care and maintainability on your vehicle. Highly recommended. service needs. Excellent care and maintainability on your vehicle. Highly recommended. More

Great experience and attention to detail. Ashley the service manger is the best manager they have had in the 15 plus years I have been a customer! service manger is the best manager they have had in the 15 plus years I have been a customer! More

I want to thank you for a seamless transaction. I would highly recommend Mauro Motors. highly recommend Mauro Motors. More

Great service. They go above and beyond and a friendly professional staff. Always a please to visit for appointments. professional staff. Always a please to visit for appointments. More

My original service of replacing my tires was within expectations. My concern with the service lately is I don’t find them going above and beyond like I have experienced previously as a BMW owner at BM expectations. My concern with the service lately is I don’t find them going above and beyond like I have experienced previously as a BMW owner at BMW of North Haven. I had asked if there was anything they could do to help get the coffee smell out of my passenger side carpet and mat. After having to ask, I was told that the carpet was scrubbed. When I got the car back the mat was in the same exact stand up position that I had left it in, the carpet wasn’t even damp and the smell is still present. And after sharing that with my advisor there was no reply of anything that can be done to rectify the issue. More