BMW of North Haven

I love the kindness, over all customer care. I had to book out several weeks and waited for job to be done. I was there over two hours for just an oil change. While that was frustrating I did get the s book out several weeks and waited for job to be done. I was there over two hours for just an oil change. While that was frustrating I did get the sense that the tech went through the vehicle and noted anything that needed to be given attention on vehicle. More

The service department is excellent. I've been servicing my vehicle here for years and it is always a good experience. my vehicle here for years and it is always a good experience. More

This is my second BMW purchase with Stephanie. She understands how I want to do business, answers all my questions and gets me all the information I need quickly and is a delight to work with. I could understands how I want to do business, answers all my questions and gets me all the information I need quickly and is a delight to work with. I could have purchase my new car at another dealership closer to my home, but it is absolutely worth the extra drive to work with Stephanie and bmw north haven! More

Northhaven BMW was good I appreciate the service and I think they did an excellent job think they did an excellent job More

We have been with the BMW family for years. The staff & very friendly and we have been very pleased over the years. very friendly and we have been very pleased over the years. More

The service quality was excellent, I received a complimentary inspection for problems to address before minor issues turned into something major. The loner vehicle was also great to have. I’m very complimentary inspection for problems to address before minor issues turned into something major. The loner vehicle was also great to have. I’m very happy to have taken the recommendation of a friend to have my BMW serviced here. More

There service advisors and everyone involved were all very respectful and friendly. I just wouldn’t recommend bringing your care there for diagnostic if you only have one car and need it back. I booked m very respectful and friendly. I just wouldn’t recommend bringing your care there for diagnostic if you only have one car and need it back. I booked my appointment a month in advance (soonest appointment available) dropped my car off and still waited about 3 days until it even got in the shop once the issue was finally diagnosed they did resolve the issue fairly quick but I still was without my car a week. More

Ryan Aldrich is THE BEST! He is honest and trustworthy. I am so fortunate to have gotten him as my sales person. If you had to choose anyone as your go to guy for your dealership, he is the one. He spent, li am so fortunate to have gotten him as my sales person. If you had to choose anyone as your go to guy for your dealership, he is the one. He spent, literally, weeks, looking for the perfect car for me. I ended up finding one on line at another dealership and bought one from them. I was devastated that Ryan wasn’t the one I bought the car from. When I told Ryan, he was completely understanding and very happy for me. Well….Karma is a powerful thing! This turned out to be a BIG MISTAKE! The salesman at this other dealership was misleading and vague and it turned out that the car I bought did NOT have what I needed! So, a few months later, I contacted Ryan and he jumped all over it!! He found me the absolute PERFECT car!!! I couldn’t be happier and I’m glowing from the inside out. Your dealership is BEYOND BLESSED to have him on your lot. More

Basel and BMW of North Haven provided Friendly straightforward process in the purchase and delivery of X5. The Finance representative and Product Expert were also very pleasant and helpful. straightforward process in the purchase and delivery of X5. The Finance representative and Product Expert were also very pleasant and helpful. More

Excellent experience from start to finish. Ellen was a knowledge and pleasant agent and Ed was very helpful with sorting out all the finances so my wife and I were comfortable with the deal we made. knowledge and pleasant agent and Ed was very helpful with sorting out all the finances so my wife and I were comfortable with the deal we made. More