
BMW of North Haven
North Haven, CT
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Professional and personal service throughout, from the sales process to finalizing the paperwork. No high pressure from anyone was very much appreciated. Basel was very professional and accommodating and sales process to finalizing the paperwork. No high pressure from anyone was very much appreciated. Basel was very professional and accommodating and structured a fair deal. From start to finish a good experience. More
Ryan our sales person was great. Constant communication and helping us find the right car. I wasn’t thrilled with the closing process but overall Ryan carried the day. and helping us find the right car. I wasn’t thrilled with the closing process but overall Ryan carried the day. More
I called dealership for appointment and was greeted warmly and on time. My salesman listened to me showed me what I wanted to see. I was never pressured into making a decision on the spot which can be warmly and on time. My salesman listened to me showed me what I wanted to see. I was never pressured into making a decision on the spot which can be annoying. His patients with me and the test drive was enough for me to buy the car More
Professional and informative . She is a class act. I would refer her to anyone that I know. would refer her to anyone that I know. More
From the moment we arrived at BMW of North Haven it was simply the best experience we have had purchasing a vehicle. First and foremost, Ryan Aldrich was the consummate professional and made of feel right simply the best experience we have had purchasing a vehicle. First and foremost, Ryan Aldrich was the consummate professional and made of feel right at ease with his patient and laid-back sales approach. We were looking for a safe and dependable vehicle for our 16 year old daughter and Ryan really listened to our concerns and found us the perfect car for her. We surprised her with the car on Christmas and by the look on her face, we definitely chose the right one with his guidance and advice. Ryan and BMW of North Haven have 2 new customers for life and I can't express how well this dealership is run and the outstanding knowledge, service and professionalism of the entire staff. This place is simply the best place to buy a car and we will be back for years to come. More
I’d like to preface by stating that this is my 8th bmw purchase . I’ve dealt with countless salesman . Andres Duque is an exceptional salesman . Not pushy , we’ll informed and more importantly trustworth purchase . I’ve dealt with countless salesman . Andres Duque is an exceptional salesman . Not pushy , we’ll informed and more importantly trustworthy . My experience from star to finish was pleasant and with out a single issue . Highly recommend this dealer and of course Andres/ Andy ! More
Usually very good. But this last appointment was made 2 weeks in advance. Had to leave the car for 5 days as parts were not available. weeks in advance. Had to leave the car for 5 days as parts were not available. More
A repair that was done in-correctly was CORRECTED and the service advisor the second time was a GEM, he understood the issue and had in corrected in a timely manner. I appreciate good customer service. Rare service advisor the second time was a GEM, he understood the issue and had in corrected in a timely manner. I appreciate good customer service. Rare find nodays! More