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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

January 06, 2022

Great service from Chris and the whole team. Worked with us to have the car ready and purchase/pickup process was organized, fast, informative and friendly. We definitely would work with North Haven BMW a More

by Cjbates82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph (or Jamie?) the product specialist was also great explaining the car features, Eduardo Calderon, Chris Combs
Jan 06, 2022 -

BMW of North Haven responded

It's fantastic to hear that Chris and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

January 06, 2022

The Customer Service Advisor was prompt and courteous despite the fact that the weather (freezing rain and ice) played havoc with the day's schedule. She politely informed we what would be done and freq More

by THOMASBROCKETT0147
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jan 06, 2022 -

BMW of North Haven responded

Thank you so much for your excellent review, Thomas! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of North Haven. Please don't hesitate to reach out if you need anything else. The Ultimate Experience The Service Team at BMW of North Haven

January 05, 2022

Prescheduled appt and service dept was unprepared and understaffed. Kept the car for several days for routine oil service. Key FOB batteries are dead and were replaced for free last year now charging $35 More

by RAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alison Connors
Jan 22, 2022 -

BMW of North Haven responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. The Service Team at BMW of North Haven

January 04, 2022

Phenomenal experience from start to finish! This is an exceptional dealership through the leader ship of its owner all the way through each and every employee, the culture and attention to detail is first More

by RICHARD.POLIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Chandran Venkitachalam, Pierre Fitzenberger
Jan 04, 2022 -

BMW of North Haven responded

Richard, Thank you for sharing your experience with us! We're happy to hear it went well working with Jake, Chandran, and Pierre, and hope you enjoy your new vehicle. We truly appreciate your feedback! The Ultimate Experience The Team at BMW of North Haven

January 01, 2022

Service was phenomenal The general manager was amazing. Service was phenomenal The general manager was amazing. Corey. I would go back to work with him and financial person Matt. More

by maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew was amazing , Basel Saad, Corey Jones, Don Smith
Jan 02, 2022 -

BMW of North Haven responded

Maria, Thanks for sharing your thoughts about your experience with BMW of North Haven. Corey, Matt, and our team appreciate your business and hope to see you again soon! The Ultimate Experience The Team at BMW of North Haven

January 01, 2022

Basil is professional! Been buying / leasing card from him for over 20 years An awesome experience More

by Stacey5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Jan 02, 2022 -

BMW of North Haven responded

Stacey, Thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad Basel was able to help, and we hope to see you again! The Ultimate Experience The Team at BMW of North Haven

December 31, 2021

Attentive staff. Ellen approached me as soon as I walked in. I knew what cars I wanted to look at, some were no longer available. Went for a test drive. Loved the car and came back with my husband. Ellen wa More

by lkmdaniels
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen McHenry
Jan 02, 2022 -

BMW of North Haven responded

Thank you for your very kind review. Ellen and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

December 31, 2021

Excellent service and communication. I would recommend everyone to use BMW of North Haven service department More

by jose61
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Dec 31, 2021 -

BMW of North Haven responded

Jose, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

December 30, 2021

The friendliest staff very knowledgeable and thorough. My first experience with BMW and it would make me Want to go back. More

by anniedifranco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon
Dec 31, 2021 -

BMW of North Haven responded

Thank you so much for your kind words, Annie, and for taking the time to leave us this wonderful feedback! The Ultimate Experience The Team at BMW of North Haven

December 30, 2021

Deakership has excellent customer service Basel goes above and beyond in order to put you in a car suited to your specific tastes. Should consider Basel and this dealership for your automotive needs More

by piresmanny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon, Joseph Garcia
Dec 31, 2021 -

BMW of North Haven responded

Here at BMW of North Haven, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with Basel and our team, and it was a pleasure having you at the dealership. We appreciate your review! The Ultimate Experience The Team at BMW of North Haven

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