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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

January 13, 2022

I have been coming to them for the past 7+ years. They consistently do an excellent job. I am really pleased with the ease they transition me to a new car. There post sale service is great and I really ap More

by Azim Fahmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon
Jan 13, 2022 -

BMW of North Haven responded

Thank you, Azim, for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at BMW of North Haven are glad to have you as a customer. The Ultimate Experience The Team at BMW of North Haven

January 13, 2022

Basel and his team were amazing from the start. I found my new favorite dealership. These guys treat you like family. A+++ More

by parraya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Corey Jones, Eduardo Calderon
Jan 13, 2022 -

BMW of North Haven responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Ultimate Experience The Team at BMW of North Haven

January 13, 2022

This is the fourth vehicle I have either leased or purchased thru Basel Saad at North Haven BMW. It’s the best car buying experience one could hope for. Basel is a pleasure to work with, as is Matt in More

by jmromanow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Basel Saad, Joseph Garcia
Jan 13, 2022 -

BMW of North Haven responded

Thank you so much for your wonderful review! We are thrilled that Basel, Matt, and Joseph had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

January 13, 2022

I really liked the place very spacious and very safe especially with the situation we are living with COVID More

by Maria Parra
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Jan 13, 2022 -

Maria Parra responded

maria.parra531@gmail.com

Jan 13, 2022 -

Maria Parra responded

I really liked the place very spacious and very safe especially with the situation we are living with COVID The Staff is very professional

January 13, 2022

Another great service appointment. Alison is fantastic. Very friendly and easy to work with. Thanks!! More

by jimpandolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jan 13, 2022 -

BMW of North Haven responded

Thank you, Jim, for your business and this review. We're happy to hear Alison was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

January 13, 2022

On a Tuesday, a friend suggested I talk to Basel after seeing a car that was available and that I had been eyeing for a long time. Basel is one cool cat - handed me the keys when I arrived for my appointm More

by hoganrp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Ellen McHenry, Joseph Garcia
Jan 13, 2022 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with Basel here at BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Team at BMW of North Haven

January 12, 2022

Incredible friendly customer service working with Stephanie and the staff was a pleasure. Great experience. More

by espo75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas, Ryan Aldrich
Jan 12, 2022 -

BMW of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

January 12, 2022

My vehicle was dismantled told it was broken I was bambuzzeled. Lied to and cheated More

by javonnejoseph
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew , Chris Combs
Jan 29, 2022 -

BMW of North Haven responded

Javonne, providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this. The Team at BMW of North Haven

January 10, 2022

Kind, friendly and good follow up with us. Very unlike other dealers in this area. More

by elisesinha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Brendan Murphy
Jan 10, 2022 -

BMW of North Haven responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. Congratulations on your new car, Elise! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Ultimate Experience The Team at BMW of North Haven

January 08, 2022

It was an warm and easy experience. Mr. Combs was very helpful. One young man taught us hot to use all the new high tech equipment. More

by sparksglencoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs
Jan 08, 2022 -

BMW of North Haven responded

It's great to hear that Chris and our team were so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

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