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BMW of North Haven

North Haven, CT

4.3
1,410 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,410 reviews

November 24, 2023

Very easy to deal with and got me the perfect car. My sales person Stephanie was great to work with! More

by Jeremy B
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas
Nov 24, 2023 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team, Jeremy. We're glad to hear Stephanie delivered such a great experience! The Team at BMW of North Haven

November 07, 2023

The service was excellent. The technician pays attention to the little details. Thank you to all involved. More

by bmwstep2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Nov 08, 2023 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of North Haven, we look forward to having you as a valued customer for many years to come! The Team at BMW of North Haven

November 07, 2023

I’m upset that they try to suggest me to pay for an alignment that I didn’t need and I get my car back and the alignment is off having my staring wheel is off center to the right. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oraine Graham
Nov 11, 2023 -

BMW of North Haven responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at BMW of North Haven

October 30, 2023

Everyone was very kind patient and professional. They try their very best to make me happy with your vehicle so I would recommend north haven Bmw to anyone thank you Don, Ashley, and all the great s More

by phowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith
Oct 31, 2023 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of North Haven, we look forward to having you as a valued customer for many years to come! The Team at BMW of North Haven

October 24, 2023

The service was satisfactory. It would have been helpful if I was ca,led when the service was completed instead of my having to call inquire. I did have a bad battery and t might More

by Formerly Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oraine Graham, Alison Connors
Oct 25, 2023 -

BMW of North Haven responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at BMW of North Haven

October 17, 2023

Very efficient and helpful staff. Easy in and out. Nice wait area and car done on time. More

by claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Oct 18, 2023 -

BMW of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at BMW of North Haven

October 13, 2023

Top of the line service, everyone was extremely nice & helpful. Everything was explained throughly through the entire process and they made sure I was comfortable with every step. Steve & KJ were amazing. More

by maizzydouchette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Canada & KJ Haddad
Oct 13, 2023 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at BMW of North Haven

October 05, 2023

My Service Advisor Donald is knowledgeable and very nice a wonderful person, The Service is Quick and on point , The customer service people behind the counter are very nice but they need some type of shirt More

by Blacfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Smith
Oct 06, 2023 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

October 01, 2023

I recently purchased a 2017 Ford Explorer from BMW of North Haven and the experience was excellent. I worked with Ronny who was very knowledgeable, professional and straight forward with the sale. Every More

by ojimenez195SPD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronny Torres, Lee Lopez, Crystal Carrano, Yamna Awan
Oct 02, 2023 -

BMW of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Explorer, and don't hesitate to reach out if you need anything else. The Team at BMW of North Haven

September 27, 2023

The salesman, Muhamed and managers, Vincent, and Lee were very responsive and helped me through the process with no pressure only support. For that I am grateful. More

by djw3696
Recommend Dealer
Yes
Employees Worked With
Vincent and Lee, Muhamed Efendic
Sep 28, 2023 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Muhamed and our team, and we look forward to working with you again. The Team at BMW of North Haven