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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

January 18, 2022

Quick and easy transaction. Clean and professional dealership. Very happy with the ease of the transaction More

by cjm71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Jan 18, 2022 -

BMW of North Haven responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Ultimate Experience The Team at BMW of North Haven

January 18, 2022

Great sales person and the service supporting my purchase was fine. Didn’t feel any pressure and we done quickly. More

by RIFIORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon
Jan 19, 2022 -

BMW of North Haven responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

January 17, 2022

My BMW needed a tech upgrade and North Haven BMW took excellent care of my car as always.Thank you for the great service ! More

by JCELENTANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jan 18, 2022 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

January 16, 2022

The sales department is top notch. The service department is lacking. For example I am a guy me and my wife names are on my car the customer service lady always refer me as my wife ….. smh! You would think More

by toppin626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Roudie, Don Smith, Oraine Graham, Alison Connors, Luis Cubille
Feb 02, 2022 -

BMW of North Haven responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. The Service Team at BMW of North Haven

January 16, 2022

For the amount of money that I paid for the servicing of my car which was close to $9000 I expected much more to weeks without a loaner the detailing of the car was ridiculous they broke my heater vent the More

by EVCARUSONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I also called the service manager to no avail and no call back from her at all, Oraine Graham
Feb 02, 2022 -

BMW of North Haven responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Service Team at BMW of North Haven

January 15, 2022

Our 3rd BMW from this dealership Everyone is Our 3rd BMW from this dealership Everyone is professional and knowledgeable Service Department has always been first rate More

by valleymanager
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Chris Combs
Jan 16, 2022 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Team at BMW of North Haven

January 15, 2022

Everyone at BMW of North Haven was very helpful and knowledgeable when we purchased our car. No complaints whatsoever. More

by pdblk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew, Chris Combs, Joseph Garcia
Jan 16, 2022 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Ultimate Experience The Team at BMW of North Haven

January 14, 2022

Excellent customer service with Basel. The team at BMW of North Haven was very welcoming. More

by mustang2236
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Corey Jones, Eduardo Calderon, Joseph Garcia
Jan 16, 2022 -

BMW of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Basel to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. The Ultimate Experience The Team at BMW of North Haven

January 14, 2022

Friendly, knowledgeable people in the sales and service departments. All employees very polite and helpful. More

by Rmcahill64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Stephanie Mismas
Jan 16, 2022 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

January 13, 2022

Excellent customer service , Staff was great with keeping me up to date with my repairs. It was a pleasure More

by KMBGSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jan 13, 2022 -

BMW of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

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