BMW of North Haven

Excellent Customer Service. Very knowledgeable and friendly staff. Makes a comfortable experience when buying a new or used car. friendly staff. Makes a comfortable experience when buying a new or used car. More

From scheduling to maintenance to time promised I could not have been more satisfied with the outcome not have been more satisfied with the outcome More

I was very happy with the service I. Got at the service dealership my service adviser was very helpful dealership my service adviser was very helpful More

The people at the dealership were good. The reason I brought in my X3 was no Audio Cross Traffic Alert. I was told that this is the way it is. Both of my present Toyota vehicles have an audio beeping. W brought in my X3 was no Audio Cross Traffic Alert. I was told that this is the way it is. Both of my present Toyota vehicles have an audio beeping. We are very disappointed with BMW. My wife does not want the car for this reason. We will be looking to trade it in for a different manufacture. It only has 650 miles. We are in our mid 70's and need this safety feature. More

Excellent work and communication. Everyone is knowledgeable and friendly. They take good care of their customers! knowledgeable and friendly. They take good care of their customers! More

Good experience in service department. Car completed on time. Thankful for use of loaner car. Employees informative and positive. Dealership is a positive business time. Thankful for use of loaner car. Employees informative and positive. Dealership is a positive business More

Waited for an oil change which was supposed to take 1 to 1.5 hours. It took 2 hours and 45 minutes. No one came out to tell us it would take longer than what we were told. 1.5 hours. It took 2 hours and 45 minutes. No one came out to tell us it would take longer than what we were told. More

Very friendly staff. Brought my car in for Service and had a loaner for almost a week. That was a life saver. However I was disappointed that when I picked up my car they told me it had been washed which had a loaner for almost a week. That was a life saver. However I was disappointed that when I picked up my car they told me it had been washed which it clearly was not. More

Great service experience - This was for a scheduled maintenance. Everything was taken care of in a smooth and convenient manner. maintenance. Everything was taken care of in a smooth and convenient manner. More

For the first time service manager at the dealership did not get back to me on the status of the vehicle despite my message Nobody could tell me what was wrong and that they had ordered parts though my car not get back to me on the status of the vehicle despite my message Nobody could tell me what was wrong and that they had ordered parts though my car was at the service center for nearly a week More