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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

March 30, 2022

Trying to scam your customers by adding “vin etching” charges they explicitly decline is the easiest way to destroy the chance of any future relationship. The backpedaling by the salesman and the cringew More

by Ewr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MATTHEW MANUELE, Muhamed Efendic
Apr 16, 2022 -

BMW of North Haven responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. The Team at BMW of North Haven

More
March 30, 2022

We had a very good experience at the dealership. The sales manager and client advisor Andy Deque were very pleasant and helpful. They made the whole experience very smooth. More

by dilipsheth14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandran, Andy Duque
Mar 31, 2022 -

BMW of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andy and our team met your expectations. Thank you again for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

March 30, 2022

Exceptional customer service. Respectful, courteous and friendly. Would recommend to any new/used car buyer. More

by Bozzutoanthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Duque
Mar 31, 2022 -

BMW of North Haven responded

Thank you, Anthony! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

March 30, 2022

Came in and met Stephanie Mismas. She was kind and patient through the sales process. Nothing but good things to say about this dealership and our experience here with her! More

by hstyles945
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas
Mar 31, 2022 -

BMW of North Haven responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Stephanie and all of us at BMW of North Haven are glad to have you as a customer. The Ultimate Experience The Team at BMW of North Haven

March 29, 2022

Process to get a new car was very easy. Stephanie helped me every step of the way and I’m excited to drive my new car More

by Patp203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas
Mar 29, 2022 -

BMW of North Haven responded

It's great to hear that Stephanie was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

March 29, 2022

Excellent service. Highly responsive. Dealing with Basel from sales was a pleasure. Made it very easy More

by Joeakar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Mar 30, 2022 -

BMW of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Ultimate Experience The Team at BMW of North Haven

March 28, 2022

Very informative, friendly and professional. He knew what I wanted and did everything to make it possible More

by Spunjwani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ryan Aldrich
Mar 29, 2022 -

BMW of North Haven responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

March 27, 2022

Ryan was amazing to work with. Very professional. He found me exactly what I wanted and needed in the car. 🤙💯 More

by ortenzia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Mar 28, 2022 -

BMW of North Haven responded

Thank you so much for choosing BMW of North Haven! Congratulations on your new purchase. Please let us know if we can be of any more assistance! The Ultimate Experience The Team at BMW of North Haven

March 27, 2022

The sales people are friendly and helpful. The service department is not particularly customer-friendly. More

by dacahill
Recommend Dealer
Yes
Employees Worked With
Muhamed Efendic
Mar 28, 2022 -

BMW of North Haven responded

Thank you so much for your kind words for our sales department, and for taking the time to leave us this feedback. The Ultimate Experience The Team at BMW of North Haven

March 27, 2022

They are the best! ! Alison is always a pleasure to work with. She keeps you informed throughout the entire service process. More

by TROPLAW09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Mar 28, 2022 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

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