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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

April 06, 2022

Excellent communication and service. Organized, professional, accommodating, and safe at every touch point in the process More

by GEOFF12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Alison Connors
Apr 07, 2022 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of North Haven, Geoff, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

April 05, 2022

Chris is a very professional and polite person to work with, thanks so much for helping us go from leasing to buying our 4th BMW More

by debraenolan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs
Apr 06, 2022 -

BMW of North Haven responded

Debra,Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your 4th new car! Chris and our team here at BMW of North Haven are glad to have you as a customer. The Ultimate Experience The Team at BMW of North Haven

April 04, 2022

Ellen was awesome to work with all around. Very knowledgeable, and made the car buying experience enjoyable. She should get a raise. More

by vinniespinelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen McHenry
Apr 04, 2022 -

BMW of North Haven responded

Vinnie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ellen met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Team at BMW of North Haven

April 04, 2022

Chris Combs is wonderful. He has helped with 2 cars now. The finance manager and the associate that “trained” me on my car were wonderful too. Cannot recommend everyone enough More

by WIENKAMP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon
Apr 04, 2022 -

BMW of North Haven responded

Chris, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

April 03, 2022

The entire team was both courteous and professional. Everyone was straightforward. They took their time with me and answered all my questions. I highly recommend them. More

by Jdrnor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Manuele, Basel Saad, Joseph Garcia
Apr 04, 2022 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Ultimate Experience The Team at BMW of North Haven

April 02, 2022

Got the job done but not a great client BMW experience. Very poor arrival experience. No greeting or anyone telling you what to do or what was going to happen. Four different BMW service employees in thei More

by JCCUMELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 04, 2022 -

BMW of North Haven responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. The Ultimate Experience The Service Team at BMW of North Haven

April 01, 2022

My experience with the dealership couldn’t have been better. Ellen and all individuals involved with the process were a great help and made the process an excellent one. More

by dandriscoll77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen McHenry
Apr 04, 2022 -

BMW of North Haven responded

Thanks, Dan, for your feedback on your recent visit to BMW of North Haven. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Ultimate Experience The Team at BMW of North Haven

March 31, 2022

Friendly and very knowledgeable sale (Ryan). Quick and painless, the dealership made the process easy. More

by P.Philavong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Mar 31, 2022 -

BMW of North Haven responded

Congratulations on your new vehicle! We are so glad that Ryan had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Ultimate Experience The Team at BMW of North Haven

March 31, 2022

The staff at BMW of North Haven are very professional and courteous. I have been a customer for over 12 years. My client advisor retired a couple of years ago and now I am working with Stephanie Mismas. S More

by dkissh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas
Mar 31, 2022 -

BMW of North Haven responded

Thank you so much for your wonderful review! We are thrilled that Stephanie had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

March 31, 2022

Great service! Love the loaner car and free car wash they provided! I hve been very happy with my BMW and service. More

by JACKIEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oraine Graham, Alison Connors
Apr 01, 2022 -

BMW of North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

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