BMW of North Haven

Friendly and helpful. Very efficient...did not waste my time...they understood what I needed and worked within the constraints. Ellen was terrific. Very efficient...did not waste my time...they understood what I needed and worked within the constraints. Ellen was terrific. More

Best dealership to purchase a vehicle. Great experience, and customer service. Quick hassle free turn around. Clear communication. Staff works well with you, and makes sure you get exactly Great experience, and customer service. Quick hassle free turn around. Clear communication. Staff works well with you, and makes sure you get exactly what you want with no pressure. More

Stephanie is the absolute best! She knows us, our family, the cars, and what we are looking for. She is supportive, kind, hard working. We feel like we are with a friend when wor She knows us, our family, the cars, and what we are looking for. She is supportive, kind, hard working. We feel like we are with a friend when working with her and will continue to work with her over and over again. More

Service could not be done and was still charged as if it was completely done was completely done More

So impressed with service! Such an easy process and love the car!! Everyone we worked with was so great!! Ellen! Eduardo and the BMW specialist who showed us how to use it!! Such an easy process and love the car!! Everyone we worked with was so great!! Ellen! Eduardo and the BMW specialist who showed us how to use it!! More

Brendan did a great job helping me spec the car and keeping me updated on it's progress during the build. keeping me updated on it's progress during the build. More

Excellent customer service . Quick and efficient from start to finish . Excellent communication throughout my experiences. Quick and efficient from start to finish . Excellent communication throughout my experiences. More

Defective door handle freezing in winter, 2018 540xi, disassembled, nothing wrong, $175, pickup, broken mechanically, I’m told that’s it. Enter Ashley the wonderful service manager. Totally replaced mech disassembled, nothing wrong, $175, pickup, broken mechanically, I’m told that’s it. Enter Ashley the wonderful service manager. Totally replaced mechanism, somehow covered under cpo warranty. All better, no law suit, nothing owed, $175 credited back. Happy customer. I love Ashley!! More

Had a handful off issues after repairs were made. Dealership refused to take responsibility and charged me for diagnosing the issues caused by the service. Dealership refused to take responsibility and charged me for diagnosing the issues caused by the service. More

A positive experience. Andy, in sales help me find the car I was looking for. Upon purchase, the transaction went well. All my questions were answered. Eduardo took us thro Andy, in sales help me find the car I was looking for. Upon purchase, the transaction went well. All my questions were answered. Eduardo took us through our finances, explaining all the numbers and after Joseph explained all the bells & whistles, we were able to drive home that day with our new BMW. More