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BMW of North Haven

North Haven, CT

4.4
1,406 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,406 reviews

February 21, 2011

We were invited by this dealership in response to a online offer that we made, we drove all the way 3 hours with cash in hand to buy the car at the agreed offer but the response we got was "We will cal More

by perk8222
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Cobbes
January 12, 2011

I was given an extremely difficult time scheduling appointment for a service that was normally covered under my warranty (multiple times before), and told that policies were changing... (why would tha More

by tifferb33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mpagan@bmwofnorthhaven.com, jerry defelice
December 06, 2010

Years ago I bought a 325i from Mauro Motors. One day it seemed to be losing power so I brought to the service department. They said it would cost $500 to analyze it. A while later they call and tell me it More

by Liz_G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
November 16, 2010

BMW North America has the worst Sevice Department I have ever worked with! They are terrible in all ways..quality of work, customer service, delivering on promises, they lie- they are terrible! Each servic More

by fearle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MANY
May 11, 2010

the mechanics don't know any thing about cars. bought a 2005 330xi new from them. it was like pulling teeth. Bridgeport bmw is not much better for service. But the coffee is better. bought a 2006 330xi fro More

by ratso175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
memory blocked out
April 07, 2010

This dealership has a service department that is virtually a fraud. You take your car in, they say service was done, and more things are broken after you get it back. They charged us close to $500 More

by limoguy1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department Manager
June 03, 2009

Visited this dealership two times. On both occasions the sales help was not helpful. I was surprised by the lack of true 'salesmanship.' (Please excuse the gender bias reference.) During both visits with More

by SirDuke
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not Sure
April 15, 2006

The service and work performed on my vehicle was downright horrible! I have purchased four vehicles from this dealership since 2000. In 2000 the service was good, The service manager at the time s More

by Beamer_usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Casey
January 22, 2004

I remember when I first walked in summer of 2001. This man approached me and said are you ready to drive one of these ultimate-driving machines. I smiled and said sure are they free? He said not free but More

by docslve
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
OTIS M DAVIS JR.
December 30, 2003

Everything a dealership SHOULDN'T be. Comical self-important "sales manager" buffoon. Took over an hour to get present car appraised (that is with an appointment) and finally left before porposa More

by jimjohnston
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
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