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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

July 25, 2011

I came to BMW of North Haven after an having extremely I came to BMW of North Haven after an having extremely bad experience at New CountryBMW and was treated like a friend of the family from the first d More

by marcyfaiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry DeFelice and the entire service dept!
July 25, 2011

I have no complaints about this dealership. I was satisfied. LOL...it seems that you ar elooking for aproblem since my being satisfied was not a sufficient answer. I will talk a bit more here. I h More

by dryboots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basal Saad
June 15, 2011

You’re much better off going to Bridgeport or another local dealer instead of North Haven. But don’t take my word for it, compare reviews on North Haven and these other dealerships yourself and be the ju More

by buyer203
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesperson & Pre-owned sales manager
May 14, 2011

The WORST dealership I have ever been to!! They lied to me about several deals, tried incorporating things into my loan that I didn't approve, and were extremely rude! Even questioning my annual salary be More

by dee81921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Group
April 25, 2011

i took my car to two other bmw dealers, North haven finally fixed it, the first time and cost less than the estimate, great service and i got a new bmw loaner car. i will go back anytime i need service More

by sean mauran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris nicole
March 25, 2011

Had a transmission issue and still have it after the service visit. Charged me for oil and fluids that were not used in the car and when i asked about the charge they didn't have an answer as to why i More

by sednemynot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor.
March 17, 2011

THEY DON'T EVEN TREAT YOU LIKE A PERSON I came across THEY DON'T EVEN TREAT YOU LIKE A PERSON I came across this dealership because I was recently looking to test drive a 1 series. It was a pleasant surp More

by fate0flife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Sales Manager
February 21, 2011

We were invited by this dealership in response to a online offer that we made, we drove all the way 3 hours with cash in hand to buy the car at the agreed offer but the response we got was "We will cal More

by perk8222
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Cobbes
January 12, 2011

I was given an extremely difficult time scheduling appointment for a service that was normally covered under my warranty (multiple times before), and told that policies were changing... (why would tha More

by tifferb33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mpagan@bmwofnorthhaven.com, jerry defelice
December 06, 2010

Years ago I bought a 325i from Mauro Motors. One day it seemed to be losing power so I brought to the service department. They said it would cost $500 to analyze it. A while later they call and tell me it More

by Liz_G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept