BMW of North Haven

Can not say enough good things about Mike L and Don F. !!! They are knowledgeable, fair and made the process of buying a car enjoyable !!! They reviewed several model and options to find the car which bes !!! They are knowledgeable, fair and made the process of buying a car enjoyable !!! They reviewed several model and options to find the car which best fit my needs and budget. I would recommend them without hesitation! More

Always friendly, helpful with a sense of urgency. The work performed is always top notch and within reason. I will continue to use the Service Department in the future. work performed is always top notch and within reason. I will continue to use the Service Department in the future. More

I purchased my pre-owned certified 328xi from New London and decided to have my care serviced at BMW of North Haven since it is close to where I work. BWM of North Haven far exceeded my expectations for se and decided to have my care serviced at BMW of North Haven since it is close to where I work. BWM of North Haven far exceeded my expectations for service. I needed headlight replaced and had the front license plate loose on my car. I asked that I be fit in the very day that i made the call, that I needed to be back to work so my wait could be no more than 1 1/2 hrs. Staff were great, all pleasant and I was in and out in an hour. My car was even returned to me looking new since it was also washed. BMW of North Haven has my vote! I will continue to use them in the future. More

I had a breakdown on the highway in NY on July 5th and had to have the car towed back to No Haven. I talked to Bob who said I can get it fixed asap and a loaner when I get there and worked to get the fees had to have the car towed back to No Haven. I talked to Bob who said I can get it fixed asap and a loaner when I get there and worked to get the fees for towing reimbursed by BMW. They replaced the front brakes as well and the rotors turned out to be defective. I called Nicole who had me get in asap and had a loaner set up. Jerry handled the service fantastically. I cannot express enough how great the customer service is. Nicole, Pauline and Rob are always happy to help and listen. They are truely a professional team and BMW should be happy that they work there. I have bought 2 BMW's from there and although I had some issues with the cars, everything gets resolved by them. I have and will continue to recomend BMW's and BMW of No Haven to everyone. More

I have purchased 5 vehicles from BMW of North Haven. Each time I went in to see Basel Saad (customer advisor). He is by far the best. I think of him as a friend of the family and not a salesman. He makes you time I went in to see Basel Saad (customer advisor). He is by far the best. I think of him as a friend of the family and not a salesman. He makes you feel that way. He always goes out of his way to do anything he can for me, including after the sale. When its time for service, its the only place I will go. The SA's (Hillary, Jerry) are great, knowledgeable folks who once again treat you like family. I have also come to know one of the techs and he too goes way beyond each time he services my vehicle. I have always recommended BMW of North Haven to all my friends and collegues, as I feel they are without a doubt THE BEST!!! More

The staff was very poliet and courteous. I did not have to wait when I arrived - a service representative met with me immediately and reviewed the service to be performed. A service technician found a nai to wait when I arrived - a service representative met with me immediately and reviewed the service to be performed. A service technician found a nail in my tire and I was able to have that replaced during the routine service. My service was completed in the time frame estimated and my car was washed. More

I would recommend this delaership based on the ease of doing buiness and the low key sales process. They are very professional in their approach. doing buiness and the low key sales process. They are very professional in their approach. More

From start to finish, the purchase of my X3 was painless. The staff was courteous and professional and did not waste my time with ridiculous sales tactics (unlike Darien). My extended family owns 7 total BMW The staff was courteous and professional and did not waste my time with ridiculous sales tactics (unlike Darien). My extended family owns 7 total BMWs and all but one was purchased from North Haven. I drive one hour to purchase my cars there due to your staff. Also, Mike went above and beyond what most people do after a car is purchased. He has repeatedly been patient, accessible, and professional. We will be his customers for years to come! The experience was overall fantastic. More

Very Pleasant experience. Sales rep Mike Liberatore was very polite and professional made the process go very smoothly. Showroom was exceptionaly clean and stylish allowing for a nice presentation of the very polite and professional made the process go very smoothly. Showroom was exceptionaly clean and stylish allowing for a nice presentation of the cars. Gave you that well organized professional feeling about the dealership. Best selection of cars out of all the BMW's we visitied in the state - good choices for the buyer. More

First visit to a BMW dealer and I was very surprised. I was treated with curtesy and felt very comfortable while I waited for my repairs to be made. I showed up without an appointment and it was also the e was treated with curtesy and felt very comfortable while I waited for my repairs to be made. I showed up without an appointment and it was also the end of the day, they still managed to get me out of there before the day ended. I would highly recommend this dealership if you are in the Connecticut area. Pauline was very knowledgeable and was able to address all my concerns. More