BMW of North Haven

This is my third BMW from this dealership in just over 5 years, first pre-owned. These buying experiences have easily been the easiest I've had. Price, courtesy and respect are what makes the buying experie years, first pre-owned. These buying experiences have easily been the easiest I've had. Price, courtesy and respect are what makes the buying experience here so easy and the car is perfect. All calls are returned promptly with the information requested. I recommend BMW of North Haven to anyone looking for a new or pre-owned BMW. More

The service associate was great. Car was fixed on time for a reasonable price. I was also given a nice BMW loaner to drive while my car was being repaired. for a reasonable price. I was also given a nice BMW loaner to drive while my car was being repaired. More

The entire staff is easy to work with. I can get an appointment within a day or two of the day I am available and they all are willing to accomodate the time. I usually wait for the car and it is alway appointment within a day or two of the day I am available and they all are willing to accomodate the time. I usually wait for the car and it is always ready at the time they give me. They all conduct a proper interview to ascertain any problems with the car and are willing to extend themselves to solve the problem. Chris and Hillary also have a sense of humor, which I appreciate. Lastly, I like that the dealership washes and cleans the car after servicing. More

Vulkin approached us while we were looking at your used cars. He was friendly and helpful and non aggressive in his approach. We loved one of the cars and he was able to answer all of our questions as well cars. He was friendly and helpful and non aggressive in his approach. We loved one of the cars and he was able to answer all of our questions as well as taking care of all the necessary paperwork for the sale. We enjoyed working with him. The Sales Dept was excellent in preparing the car for the sale as well as upon return to have a flat tire repaired. Can't say enough about the sales and service and will refer anyone interested in purchasing a BMW. More

Can not say enough good things about Mike L and Don F. !!! They are knowledgeable, fair and made the process of buying a car enjoyable !!! They reviewed several model and options to find the car which bes !!! They are knowledgeable, fair and made the process of buying a car enjoyable !!! They reviewed several model and options to find the car which best fit my needs and budget. I would recommend them without hesitation! More

Always friendly, helpful with a sense of urgency. The work performed is always top notch and within reason. I will continue to use the Service Department in the future. work performed is always top notch and within reason. I will continue to use the Service Department in the future. More

I purchased my pre-owned certified 328xi from New London and decided to have my care serviced at BMW of North Haven since it is close to where I work. BWM of North Haven far exceeded my expectations for se and decided to have my care serviced at BMW of North Haven since it is close to where I work. BWM of North Haven far exceeded my expectations for service. I needed headlight replaced and had the front license plate loose on my car. I asked that I be fit in the very day that i made the call, that I needed to be back to work so my wait could be no more than 1 1/2 hrs. Staff were great, all pleasant and I was in and out in an hour. My car was even returned to me looking new since it was also washed. BMW of North Haven has my vote! I will continue to use them in the future. More

I had a breakdown on the highway in NY on July 5th and had to have the car towed back to No Haven. I talked to Bob who said I can get it fixed asap and a loaner when I get there and worked to get the fees had to have the car towed back to No Haven. I talked to Bob who said I can get it fixed asap and a loaner when I get there and worked to get the fees for towing reimbursed by BMW. They replaced the front brakes as well and the rotors turned out to be defective. I called Nicole who had me get in asap and had a loaner set up. Jerry handled the service fantastically. I cannot express enough how great the customer service is. Nicole, Pauline and Rob are always happy to help and listen. They are truely a professional team and BMW should be happy that they work there. I have bought 2 BMW's from there and although I had some issues with the cars, everything gets resolved by them. I have and will continue to recomend BMW's and BMW of No Haven to everyone. More

I have purchased 5 vehicles from BMW of North Haven. Each time I went in to see Basel Saad (customer advisor). He is by far the best. I think of him as a friend of the family and not a salesman. He makes you time I went in to see Basel Saad (customer advisor). He is by far the best. I think of him as a friend of the family and not a salesman. He makes you feel that way. He always goes out of his way to do anything he can for me, including after the sale. When its time for service, its the only place I will go. The SA's (Hillary, Jerry) are great, knowledgeable folks who once again treat you like family. I have also come to know one of the techs and he too goes way beyond each time he services my vehicle. I have always recommended BMW of North Haven to all my friends and collegues, as I feel they are without a doubt THE BEST!!! More

The staff was very poliet and courteous. I did not have to wait when I arrived - a service representative met with me immediately and reviewed the service to be performed. A service technician found a nai to wait when I arrived - a service representative met with me immediately and reviewed the service to be performed. A service technician found a nail in my tire and I was able to have that replaced during the routine service. My service was completed in the time frame estimated and my car was washed. More