BMW of North Haven

This dealership only cares about making sales and do not listen to the customer's wants. The sales person was absolutely great and lovely but the car was over priced and not what i wanted. When i realized i listen to the customer's wants. The sales person was absolutely great and lovely but the car was over priced and not what i wanted. When i realized i do not want the car the day i came to pick up the lease they said there is nothing that can be done about it. I hate my car. I called multiple times to try and exchange the car but they brushed me off. I am never going there again. I would definitely go to BMW of Ridgefield in stead. More

the service team at bmw was excellent to deal with,i would recommend them to others. all work [erformed was up to par,very satisfied. would recommend them to others. all work [erformed was up to par,very satisfied. More

Chris was very attentive and accommodating to my needs. I went in for the first time on a saturday 10 minutes before they were to close. he was still able to let me take a quick spin around the block and I went in for the first time on a saturday 10 minutes before they were to close. he was still able to let me take a quick spin around the block and briefly discuss the car. i told him my timeline and we kept in touch during the next week. he is no pressure. i ended up going back later that next week and spent over 3 hours with him (he was very patient) and ended up buying the car - the perfect car for me and a great price. he spent a lot of time with me and made sure we were well informed before the purchase. i have recommended him already and will continue to do so! More

I bought my car from Chris and he was such a great guy. He was very friendly and easy to work with. He took care of all my needs and was very accommodating. Never once did I feel any pressure or uneasine He was very friendly and easy to work with. He took care of all my needs and was very accommodating. Never once did I feel any pressure or uneasiness when working with him. He's a really classy guy. The dealership had just what I was looking for at an affordable price and I did very well with my trade-in. I also worked with Victoria when closing the deal and she was wonderful. She anticipated all my needs and took care of everything. Again, not pushy and a pleasure to do business with. I would definitely do business with them again! More

after picking up my car after it was at the dealership for a week and no work was done on it because even though the brakes were grinding and squeaking they didn't feel they needed to be replaced (so clos for a week and no work was done on it because even though the brakes were grinding and squeaking they didn't feel they needed to be replaced (so close to the warranty being up where I would have to pay for new brakes, they quoted me on new brakes but told me I wouldn't need them for another 48k miles). I found a half eaten ham sandwich and a water bottle with cold ice still in it under the passenger seat. The dealerships response was that no one claimed the sandwich as theirs, or admitted to putting 50 miles on my car. Will never return. More

I just purchased a used BMW X5 from Mauro Motors BMW of North Haven. I am very pleased with this dealership, particularly the two salespeople I worked with, Arnie and Basil. Their professionalism and knowl North Haven. I am very pleased with this dealership, particularly the two salespeople I worked with, Arnie and Basil. Their professionalism and knowledge of the vehicle made my car buying experience the best one I have ever had. I would highly recommend that you see Arnie or Basil if you are looking for a new or used vehicle. They will explain everything to you every step of the way and will be there for you even after the sale. I highly recommend them. More

BMW of North Haven is by far the best dealership I have had the pleasure of dealing with. The sales staff are top notch and go above and beyond what is necessary. I purchased my 2011 750 Li X drive from t had the pleasure of dealing with. The sales staff are top notch and go above and beyond what is necessary. I purchased my 2011 750 Li X drive from them and they were by far the BEST PRICE AND BEST SERVICE! Price is not always everything if the service falls short. Bnot at BMW of North Haven. They give you both price and service. We are long time customers and would never shop anywhere else. More

Great deal on a X5 lease, quick transaction and very knowledgable, no pressure sale. Great GM in Don Frost, willing to do whatever it takes to make the deal happen. knowledgable, no pressure sale. Great GM in Don Frost, willing to do whatever it takes to make the deal happen. More

This is my third BMW and second I purchased here. Will never consider another BMW dealership and I get all my service performed here as well. Siginficanlty beter than the rest. They are willingh to work w never consider another BMW dealership and I get all my service performed here as well. Siginficanlty beter than the rest. They are willingh to work with you to make you purchaes a great experience. More

Jerry was very helpful, wanted to ensure I was happy with the service, on the day I was there, and next day he called to double check. the service, on the day I was there, and next day he called to double check. More