BMW of North Haven

The whole process was handled professionally, intelligently and with no pressure. My wife and I were comfortable and felt our wishes were accommodated from the moment we first walked in, until w intelligently and with no pressure. My wife and I were comfortable and felt our wishes were accommodated from the moment we first walked in, until we picked up our car. More

Basil was professional in his approach while being friendly. He is able to think out of the box in order to meet his customers needs friendly. He is able to think out of the box in order to meet his customers needs More

My salesman, Basel Saad, is wonderful to work with. Very detailed, excellent demeanor and follow through. The facility is very nice. Overall pleasant experience. This is the second car I have purchased f detailed, excellent demeanor and follow through. The facility is very nice. Overall pleasant experience. This is the second car I have purchased from them. Both experiences were good. More

From the time Joe approached me as I walked around the lot looking at different BMWs, Joe was extremely friendly and knowledgeable. I let him know what I was looking for and he was able to show me a few d lot looking at different BMWs, Joe was extremely friendly and knowledgeable. I let him know what I was looking for and he was able to show me a few different options before I left that day. He also spent a good deal with me showing me how much my car payment would be for different cars I was looking at. As for following up with me after I left, Joe did not call me multiple times per day as some others had! He called once and was brief and polite, which I appreciated. I would highly recommend dealing with Joe at BMW of North Haven if you are interested in a car at this particular dealership. Thanks for the great service! More

Jay's attentivness during and after the sale was exceptional. He arranged my first service call and personaly intoduced me to the service staff. The service visit was a good experience. I would reco exceptional. He arranged my first service call and personaly intoduced me to the service staff. The service visit was a good experience. I would recommend the dealership highly and plan on making another purchase from Jay in a couple of years. More

I highly recommend Chris Combs at BMW of North Haven as you explore your options. I traded in my Acura TL and purchased a Certified Pre Owned 328 coupe from BMW North Haven. Chris was friendly, patient a you explore your options. I traded in my Acura TL and purchased a Certified Pre Owned 328 coupe from BMW North Haven. Chris was friendly, patient and helpful. He answered all my questions and explained the details of the car during a test drive. He was diligent through the purchase and truly helpful with pricing adjustments and financing options. Chris and Victoria Warner, the F&I Manager, were extremely organized. The paperwork process was quick and painless. Both were detailed in their explanations of the options. My wife and I drove off the lot confident that we owned a quality car from a quality dealership. More

I have purchased 3 cars at this dealership. The people associated with the operation are always helpful and friendly. I have had immediate focus on whatever problem needed attention. The car always comes associated with the operation are always helpful and friendly. I have had immediate focus on whatever problem needed attention. The car always comes back to me clean and repaired. And yes, I have recommended this dealership to others. More

Everyone was very friendly receptive and professional... Icalled with a problem with my car, at 9am and was in for service with a loaner by 10:15am the same day.. I'm impressed Icalled with a problem with my car, at 9am and was in for service with a loaner by 10:15am the same day.. I'm impressed More

I went to this dealer for a problem with my phone, which was using slurred words and a suffix at the end which sounded German. They could not find the reason so they kept the car (and gave me a loaner) and was using slurred words and a suffix at the end which sounded German. They could not find the reason so they kept the car (and gave me a loaner) and called the BMW representative to hear it for himself. He took the issue back to headquarters and will see if there is a fix available. They were very friendly in all my interactions and kept me informed on when the vehilce would be ready. I enjoyed my experience with them. More

Went there to trade my current BMW 325XI and purchase a new 2013 BMW 3 series, as I walked into the sales office, all I saw was a bunch of men sitting in their cubes/offices, not one salesman approached me new 2013 BMW 3 series, as I walked into the sales office, all I saw was a bunch of men sitting in their cubes/offices, not one salesman approached me, I was walking around in their show room for about 20 mins. and they couldn't even greet me or ask me if I'm being helped. Finally I went up to Chris Combs, he turned out to be a real arrogant SOB and uninterested in even showing me any cars, told me that it's 87 degrees outside and he didn't want to walk around to show me their inventory, and told me that I can take a look myself and if I see anything to come inside to chat with him, and then had the nerve to ask me how do I plan on paying for it....what a joke!! DO NOT GO HERE!!! THEY ARE A BUNCH OF ARROGANT MEN WHO WALK AROUND AS IF THEY OWN THE PLACE!! At the end of the day, their just salesman, not some Corporate CEO'S OR VP's....So disgusted, they are not there to sell cars! Go to another BMW dealership like I did and get a great deal from friendly salesman who care to sell cars, avoid BMW of North Haven! More