BMW of North Haven

Jay's attentivness during and after the sale was exceptional. He arranged my first service call and personaly intoduced me to the service staff. The service visit was a good experience. I would reco exceptional. He arranged my first service call and personaly intoduced me to the service staff. The service visit was a good experience. I would recommend the dealership highly and plan on making another purchase from Jay in a couple of years. More

I highly recommend Chris Combs at BMW of North Haven as you explore your options. I traded in my Acura TL and purchased a Certified Pre Owned 328 coupe from BMW North Haven. Chris was friendly, patient a you explore your options. I traded in my Acura TL and purchased a Certified Pre Owned 328 coupe from BMW North Haven. Chris was friendly, patient and helpful. He answered all my questions and explained the details of the car during a test drive. He was diligent through the purchase and truly helpful with pricing adjustments and financing options. Chris and Victoria Warner, the F&I Manager, were extremely organized. The paperwork process was quick and painless. Both were detailed in their explanations of the options. My wife and I drove off the lot confident that we owned a quality car from a quality dealership. More

I have purchased 3 cars at this dealership. The people associated with the operation are always helpful and friendly. I have had immediate focus on whatever problem needed attention. The car always comes associated with the operation are always helpful and friendly. I have had immediate focus on whatever problem needed attention. The car always comes back to me clean and repaired. And yes, I have recommended this dealership to others. More

Everyone was very friendly receptive and professional... Icalled with a problem with my car, at 9am and was in for service with a loaner by 10:15am the same day.. I'm impressed Icalled with a problem with my car, at 9am and was in for service with a loaner by 10:15am the same day.. I'm impressed More

I went to this dealer for a problem with my phone, which was using slurred words and a suffix at the end which sounded German. They could not find the reason so they kept the car (and gave me a loaner) and was using slurred words and a suffix at the end which sounded German. They could not find the reason so they kept the car (and gave me a loaner) and called the BMW representative to hear it for himself. He took the issue back to headquarters and will see if there is a fix available. They were very friendly in all my interactions and kept me informed on when the vehilce would be ready. I enjoyed my experience with them. More

Went there to trade my current BMW 325XI and purchase a new 2013 BMW 3 series, as I walked into the sales office, all I saw was a bunch of men sitting in their cubes/offices, not one salesman approached me new 2013 BMW 3 series, as I walked into the sales office, all I saw was a bunch of men sitting in their cubes/offices, not one salesman approached me, I was walking around in their show room for about 20 mins. and they couldn't even greet me or ask me if I'm being helped. Finally I went up to Chris Combs, he turned out to be a real arrogant SOB and uninterested in even showing me any cars, told me that it's 87 degrees outside and he didn't want to walk around to show me their inventory, and told me that I can take a look myself and if I see anything to come inside to chat with him, and then had the nerve to ask me how do I plan on paying for it....what a joke!! DO NOT GO HERE!!! THEY ARE A BUNCH OF ARROGANT MEN WHO WALK AROUND AS IF THEY OWN THE PLACE!! At the end of the day, their just salesman, not some Corporate CEO'S OR VP's....So disgusted, they are not there to sell cars! Go to another BMW dealership like I did and get a great deal from friendly salesman who care to sell cars, avoid BMW of North Haven! More

Went to BMW of North Haven with 3 criteria for purchase. Was greeted by Jay Taylor, who quickly met all 3 criteria and got me into the car of my dreams. He was informative, kind and caring without ever push Was greeted by Jay Taylor, who quickly met all 3 criteria and got me into the car of my dreams. He was informative, kind and caring without ever pushing for a sale. I have had the car for one week now and have been in contact with both Jay and Victoria to have questions answered and arrange for add-ons. They have both been an absolute pleasure to work with. If you are in the market for a BMW, go to North Haven and ask for Jay. You won't regret it! More

The sale professional Jay Taylor was terrific. Took time The sale professional Jay Taylor was terrific. Took time to get to know us and placed our needs first. It wasn't just about making a sale as it is The sale professional Jay Taylor was terrific. Took time to get to know us and placed our needs first. It wasn't just about making a sale as it is in so many dealerships. Exceptional service and follow up. Highly recommend Jay at BMW for new or pre-owned vehicle. More

Great dealership, great salesman and a great car! Everything went smoothly and quickly. I wouldn't hesitate to recommend Basel Saad and BMW of North Haven to any of my friends. Everything went smoothly and quickly. I wouldn't hesitate to recommend Basel Saad and BMW of North Haven to any of my friends. More

I was very impressed with my overall visit at BMW of North Haven I was shown the exact car I was looking for within my budget My delivery was handled very smoothy and very professionally with Mr. Saad I North Haven I was shown the exact car I was looking for within my budget My delivery was handled very smoothy and very professionally with Mr. Saad I would highly recommend More