BMW of North Haven
North Haven, CT
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Employees make me feel like a valued customer, always friendly, helpful. Car is always cleaned and washed, they even cleaned my driver side floor mat friendly, helpful. Car is always cleaned and washed, they even cleaned my driver side floor mat More
Jerry De Felice is a key part of your team and always gives outstanding service. He is both efficient and courteous and follows up every time to see if we are satisfied. gives outstanding service. He is both efficient and courteous and follows up every time to see if we are satisfied. More
I had 1200 miles to go before next oil change. Didn't think that I needed to spend $150+ on an oil change when I had a lot of miles available til NEXT oil change; especially since I don't drive th Didn't think that I needed to spend $150+ on an oil change when I had a lot of miles available til NEXT oil change; especially since I don't drive the car a great deal. I could have waited a few weeks before I had the oil change, but before I knew it, paperwork was written up so I went ahead a let them do the oil change. I SHOULD receive some type of discount for the next one, but maybe I'll just take it where I can get the job done for half the price. Bringing the COST of an OIL CHANGE in line with what most other places charge will encourage more drivers to return to the dealer for an OIL CHANGE, which at $152 is EXORBITANT. EXTREMELY TOO HIGH!!! More
I had a good overall experience to BMW North Haven. Everyone I met was friendly and professional in Sales, Finance and Service. I would do business again with BMW North Haven. Everyone I met was friendly and professional in Sales, Finance and Service. I would do business again with BMW North Haven. More
Yes I would recommend North Haven BMW. They have a huge selection of 2013 left overs. You could save ten thousand off the price it would have been brand new. selection of 2013 left overs. You could save ten thousand off the price it would have been brand new. More
Great experience while leasing my very first BMW. Basel Saad was very helpful and personable. I purchased my car while living in another state. Basel ensured that I received a production slot that exceed Saad was very helpful and personable. I purchased my car while living in another state. Basel ensured that I received a production slot that exceeded my expectations and required timeline. All in all, I would recommend Basel and the staff at BMW of North Haven. More
My wife and I where in the market for a new car/SUV, and we both loved the new X3! The salesman Basel Saad, was very professional and went above and beyond in assisting us in our purchase! It was a great we both loved the new X3! The salesman Basel Saad, was very professional and went above and beyond in assisting us in our purchase! It was a great shopping experience because, we never felt any pressure to buy a car. The salesman Basel, was more interested in making sure my wife and I where happy with our choice and not just trying to sell us a car. He took the time in explaining and showing my wife and I all the things the new X3 has and can do! Basel was great to work with and would highly recommend him, and BMW of North Haven! More
Horrible experience. I brought my cr in for what was supposed to be. Simple repair. When I cme to pick up my car I had another issue going on wih it when I started I up. I went inside to let them know a supposed to be. Simple repair. When I cme to pick up my car I had another issue going on wih it when I started I up. I went inside to let them know and my advisor acted as if it wasn't big deal. They denied that threy had Nything to do with it. To this dy they haven't fixed the problem. Thi is common at this dealership. Always different people in service when I go there. I guess the employees get tired of the crap that is pulled there. Maybe it is time for new upper management. Do not go here if you have a choice. I have since started to go the BMW of Bridgeport and am so much more pleased. More
Two delightful professionals! Chris even came in on his day off (and his mother's birthday to make the delivery if my 328ix. Thank you! The business part was handled very efficiently as well by Victoria. day off (and his mother's birthday to make the delivery if my 328ix. Thank you! The business part was handled very efficiently as well by Victoria. More