BMW of North Haven

I purchased a Certified pre-owned BMW sports wagon on Sat 2/22/14 at BMW of Northhaven in Connecticut. Hands down ....My wife and both agree... it was the best car buying experience we have ever had. We arr 2/22/14 at BMW of Northhaven in Connecticut. Hands down ....My wife and both agree... it was the best car buying experience we have ever had. We arrived around 2 pm and drove home in our new BMW by 5pm! everyone was extrtemey helpful, friendly, knowlegeable and they all worked together like a well oiled machine.....I think we have found our dealership! My wife is already contemplating TRADING IN HER VOLVO! GREAT! GREAT! DEALERSHIP! WE WIll BE BACK FOR SURE! More

My sales person was a true professional. He found me the car I wanted and made the process so easy. All the people at the dealership were very helpful. car I wanted and made the process so easy. All the people at the dealership were very helpful. More

Purchased a used 528XI that was not serviced by the dealer and had issues two days after taking the car home. Car would not start when cold, engine malfunctions, hand brake did not work, front rotors w dealer and had issues two days after taking the car home. Car would not start when cold, engine malfunctions, hand brake did not work, front rotors would shake and oil leaks. More

Unfortunately I don't remember the gentlemen's name, (pls. look up) - he was VERY courteous, friendly and efficient - I was in for a recall for X3 - he very efficiently kept me apprised as to the name, (pls. look up) - he was VERY courteous, friendly and efficient - I was in for a recall for X3 - he very efficiently kept me apprised as to the progress of the service. The car came back VERY clean too. Good experience - More

I am a repeat customer to this dealership and brand. The staff is extremely friendly and and courteous. Rick knows BMW inside and out. I have bought many cars from him and will continue to do so. The X3 staff is extremely friendly and and courteous. Rick knows BMW inside and out. I have bought many cars from him and will continue to do so. The X3 is an amazing vehicle for the cost. It is truly the "ultimate driving experience" More

Thanks for great service! Jerry never recommends a repair that isn't necessary and would not be worth the cost. Thanks for the loaners! I live an hour away and need a car every day. that isn't necessary and would not be worth the cost. Thanks for the loaners! I live an hour away and need a car every day. More

Employees make me feel like a valued customer, always friendly, helpful. Car is always cleaned and washed, they even cleaned my driver side floor mat friendly, helpful. Car is always cleaned and washed, they even cleaned my driver side floor mat More

Overall experience good, don't understand why they offer Free Car Wash and then don't do it? second time I have been there and no car wash? offer Free Car Wash and then don't do it? second time I have been there and no car wash? More

Jerry De Felice is a key part of your team and always gives outstanding service. He is both efficient and courteous and follows up every time to see if we are satisfied. gives outstanding service. He is both efficient and courteous and follows up every time to see if we are satisfied. More

I had 1200 miles to go before next oil change. Didn't think that I needed to spend $150+ on an oil change when I had a lot of miles available til NEXT oil change; especially since I don't drive th Didn't think that I needed to spend $150+ on an oil change when I had a lot of miles available til NEXT oil change; especially since I don't drive the car a great deal. I could have waited a few weeks before I had the oil change, but before I knew it, paperwork was written up so I went ahead a let them do the oil change. I SHOULD receive some type of discount for the next one, but maybe I'll just take it where I can get the job done for half the price. Bringing the COST of an OIL CHANGE in line with what most other places charge will encourage more drivers to return to the dealer for an OIL CHANGE, which at $152 is EXORBITANT. EXTREMELY TOO HIGH!!! More