BMW of North Haven

So so happy I'm extremely happy with my purchase! This is my 3rd BMW purchased from BMW of North Haven. The service department has always satisfied me and made I'm extremely happy with my purchase! This is my 3rd BMW purchased from BMW of North Haven. The service department has always satisfied me and made the process completely easy. I would recommend BMW of North Haven to my friends and clients. Thank you for making the buying process so easy. More

Service Good job in repairing my car. They are friendly and would recommend it to my friends. And I got a brand new loaner car for a day, not bad! Good job in repairing my car. They are friendly and would recommend it to my friends. And I got a brand new loaner car for a day, not bad! More

Recall Campaign My BMW needed recal repairs. Service Advisor (Carl) discussed repairs and explained what was to be done. Highly profesisional and very pleasant. He My BMW needed recal repairs. Service Advisor (Carl) discussed repairs and explained what was to be done. Highly profesisional and very pleasant. He also reviewed my car's recent maintenance history and when it would need routine servicing again. Dealer provided a loner which was spotless. Carl answered all my questions about loaner's operating features. Drop-off and pick-up of both cars was smooth and easy. Dealership is clean and inviting and all staff I dealt with were friendly and helpful. Highly recommend. More

A total class act I had made appointment with BMW North Haven service department to change my tire that recently had nail. I soon found out that I had few recalls and o I had made appointment with BMW North Haven service department to change my tire that recently had nail. I soon found out that I had few recalls and other maintenance that needed to be done that I was unaware of since I leased the car from another dealership. Jerry was so great and explained everything that was going to done and since I had to be at work, he called for a loaner and Craig from the transportation department gave me X5 for a loaner so that I could make it to work on time. They went over and beyond what I have ever experienced at a service department. After this experience and seeing the huge difference in customer service that was provided to me, I will be sure to visit them when my lease is up!! Thank you Jerry and Craig. More

Great Sales Experience, Wonderful Car This was my first experience with buying a non-Japanese car. We explored several makes/models (Audi, Mercedes, BMW) before settling for the BMW, than This was my first experience with buying a non-Japanese car. We explored several makes/models (Audi, Mercedes, BMW) before settling for the BMW, thanks to the very patient and helpful sales person at BMW of North Haven, Todd Orowson. He went out of his way in providing help with finding us a car we like and for getting it to us as soon as he possibly could. At the time of delivery, he made sure we were completely satisfied with our car buying experience. We were also quite impressed with Stephanie Mismas who patiently helped us get acquainted with all of the features on our car. I've been really enjoying driving my BMW 428xi Gran Coupe. It just has a very different feel from my Lexus. Great driving experience; wonderful car. More

Great Salesman, Great Dealersip, Great Car Josh Jacobs and the others at BMW of North Haven made getting this car a wonderful experience. Josh along with Bruce, the pre-owned manger, and the n Josh Jacobs and the others at BMW of North Haven made getting this car a wonderful experience. Josh along with Bruce, the pre-owned manger, and the new car manager made what can seem like a chore a very good exoerience. I highly recommend Josh Jacobs and the whole crew at BMW of North Haven. By the way, the car is just a wonderful driving machine. More

Customer Service Outstanding On two recent visits this calendar year I had the pleasure of working with Carl DeCarvalho. Carl provided outstanding service for us regarding communi On two recent visits this calendar year I had the pleasure of working with Carl DeCarvalho. Carl provided outstanding service for us regarding communication and concern on work done on our X5. A prior visit with Jerry DeFelice was also 5 star. Jerry went above and beyond on our behalf. We are reaching the point of trading in our vehicle for a new car. We have considered other vehicle manufacturers, but the relationship and backing we have from the service department at BMW of North Haven for the last 8 years is superior. We will stay with this dealership! More

Great Service Working with Sabra Sarandrea was a great experience. She fully explained the service options, costs and provided additional information that was neede Working with Sabra Sarandrea was a great experience. She fully explained the service options, costs and provided additional information that was needed for future service. More

Thank you Josh, Justin, Stephanie and Mike made my experience with BMW of North Haven very easy and enjoyable. They made the 3 1/2 hr. trip to North Haven wort Josh, Justin, Stephanie and Mike made my experience with BMW of North Haven very easy and enjoyable. They made the 3 1/2 hr. trip to North Haven worthwhile. I will certainly consider buying another care from North Haven again ad will tell others of my experience. Thank you. More

Great Experience This is our second trip back to BMW for a used Certified Pre Owned vehicle and they make the buying experience a very stress free one. Chris Combs ou This is our second trip back to BMW for a used Certified Pre Owned vehicle and they make the buying experience a very stress free one. Chris Combs our sales person could not do enough to help us get the vehicle we wanted and had a vehicle that had all the amenities we wanted in it. Chris is a very caring and extremely knowledgeable person with great expertise as are the other members of the staff who were equally helpful too. We have no problem in recommending BMW Of North Haven and look forward to going back again down the road, meanwhile we are enjoying our "new" BMW X3 immensely. More