BMW of North Haven

Quick, efficient, knowledgable, great attitude My experience both on my drop off day and pick up day was perfect. During this time of construction and detours on the lot; the whole Service Dept was My experience both on my drop off day and pick up day was perfect. During this time of construction and detours on the lot; the whole Service Dept was extremely organized and efficient. It was a better experience than prior to construction. What ever changes were put into effect for the renovation; I urge you to continue them after construction. I've had so many Service Advisors over the years of owning four BMW's, Ashley Roudie was one of the best. More

Helpful and Friendly! We got our new 2015 X3 at BMW of North Haven after 6 months of searching. Even though our initial appointment was with another Client Advisory who was We got our new 2015 X3 at BMW of North Haven after 6 months of searching. Even though our initial appointment was with another Client Advisory who was not available Della Hamberg came to the rescue. It had been awhile since I got my last BMW and Della was there to assist and answer any questions we had. It was the smoothest experience with a dealer to date. Business Manger Michael Piccolino was amazing as well and made the financing process a breeze. To sum it all up we had a great experience and will recommend to our Friends and Family (and our next purchase will be there as well). More

well organized Well organized despite construction and reorganization. Service is always good, but the promptness of processing and the readiness of the loaner was t Well organized despite construction and reorganization. Service is always good, but the promptness of processing and the readiness of the loaner was the best experience of all my visits to your service center. More

service Service was a warranty item related to computer programming. There was no charge. Ashley very helpful and fully explained nature of work to be done. Service was a warranty item related to computer programming. There was no charge. Ashley very helpful and fully explained nature of work to be done. More

Great service Everything about this visit was perfect from start to finish. Staff was friendly and helpful. My service advisor (Jerry Defilice) called me and kept m Everything about this visit was perfect from start to finish. Staff was friendly and helpful. My service advisor (Jerry Defilice) called me and kept me updated on what was going on with my vehicle. The service was finished in the timeframe given. If I could give 10 stars I would. More

Best car buying experience EVER! I only do business with people who provide top customer service. And when I found this with Josh Jacobs at BMW North Haven, I made a decision to purch I only do business with people who provide top customer service. And when I found this with Josh Jacobs at BMW North Haven, I made a decision to purchase my 2015 BMW from him, even though I live over 300 miles away in Washington DC! Josh was courteous, professional, knowledgeable, candid and trustworthy. Josh was extremely responsive to every email, text and phone call, no matter how simple or complex my inquiry. He set realistic expectations, and there were no surprises when I signed my paperwork. (Special thanks to Mike.) If you are in New England and in the market for a BMW, go see or give Josh at BMW North Haven a call. If you are any place else, give Josh a call and let him make your car buying experience remarkable. Don't waste time with others who do not value your time or business, life's too short! More

My experience was excellent Basal knew the inventory in great detail. He took the time to make sure I was buying the exact car I wanted. Basal made the buying experiencing enjoya Basal knew the inventory in great detail. He took the time to make sure I was buying the exact car I wanted. Basal made the buying experiencing enjoyable and I felt I received a good deal on my purchase and trade. More

Great Experience This is the first time I bought a car without actually thinking I was buying a car , my sales advisor was extremely helpful and at no instant did I fe This is the first time I bought a car without actually thinking I was buying a car , my sales advisor was extremely helpful and at no instant did I feel I was under pressure , pricing was fair and everybody says I good deal for such a well equipped car and they were fairly generous with goodies and car was detailed to the perfection even on a rainy day when I went to pick it up .Overall one of the best car buying experience I have had so far ! More

Great Experience I have the best experience last Friday. Car shooping was very stressfull until I went to North Haven BMW in CT. Everyone was very Profesional and help I have the best experience last Friday. Car shooping was very stressfull until I went to North Haven BMW in CT. Everyone was very Profesional and helpfull, specially Ms. Della Hamberg. To all of you... THANK YOU!!!! Respectfully Paul More

Treatment Friendly atmosphere with salesman who responded to our needs. Pressure was not put on us to buy because I think salesman was aware of our wants and Friendly atmosphere with salesman who responded to our needs. Pressure was not put on us to buy because I think salesman was aware of our wants and needs therefore worked with us accordingly. More