BMW of North Haven
North Haven, CT
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battery needed to be checked Battery was checked and replaced. It was the original battery, and my dashboard was reading 'increased battery discharge.' Thus, the appointment to Battery was checked and replaced. It was the original battery, and my dashboard was reading 'increased battery discharge.' Thus, the appointment to have the battery checked. More
My First Service Visit I brought my wife's car in for service and not having used your service department before I was hoping for a good experience. Ashley Roudie introduced I brought my wife's car in for service and not having used your service department before I was hoping for a good experience. Ashley Roudie introduced herself as my Service Advisor and told me that she would be handling the servicing of my car. Ashley was friendly, professional and answered all of my questions. The loaner car was clean and warm for my ride home. Ashley called me when our car would be ready and the timing was just right as I was hoping to beat the afternoon rush hour traffic. Having a 45 minute ride back home I am happy to say that our car was ready and waiting when I arrived. The paperwork was ready and quickly presented. Everyone was extremely friendly and this was a great service experience. Sincerely, Jeff Israely More
Check up. Engine light was on. Everyone was so helpful. Thank you. Joanne I had brakes replaced. I had a new thermastat placed due to engine light on. They also washed my car. Everyone was so helpful. Thank you. Joanne I had brakes replaced. I had a new thermastat placed due to engine light on. They also washed my car. More
X1 Lease Basel was a pleasure to work with. I was downsizing from an X5 and Basel explained the differences between the X3 and X1. I am very happy with the X1 Basel was a pleasure to work with. I was downsizing from an X5 and Basel explained the differences between the X3 and X1. I am very happy with the X1 and will definitely be back. Great dealership all around and would recommend it to anyone.. More
X3 Lease Loved working with Della! She was very professional to work with. She was honest and did not pressure me at all. Leasing a car could not have been e Loved working with Della! She was very professional to work with. She was honest and did not pressure me at all. Leasing a car could not have been easier, she took care of all of the details for a smooth transaction all around. More
Excellent service Dave was very professional and respectful of our car. Dave was also an advocate for us in getting the service done as we were a little short of the mi Dave was very professional and respectful of our car. Dave was also an advocate for us in getting the service done as we were a little short of the miles required. More
Excellant Service Excellent service and follow up from the time that I drove on the lot. the staff recognizes me and is ready to provide any needed service. Excellent service and follow up from the time that I drove on the lot. the staff recognizes me and is ready to provide any needed service. More
Routine maintenance: scheduled oil & air filter change. Although servicing took a bit longer than what I had been told before arriving, the service department backup issue was both explained upon checking i Although servicing took a bit longer than what I had been told before arriving, the service department backup issue was both explained upon checking in, it was a reasonable delay. More
Excelent experienec BMW of North Haven really excels at service in my experience; they are always courteous, they do good work, and the car is returned cleaned and on tim BMW of North Haven really excels at service in my experience; they are always courteous, they do good work, and the car is returned cleaned and on time. Really I could not expect more from a dealer. Really a good place. More
Happy I am very happy with the service. The lady helped out (Ashlee) was very nice and professional. The staff at the dealship were warm and friendly. I am very happy with the service. The lady helped out (Ashlee) was very nice and professional. The staff at the dealship were warm and friendly. More