BMW of North Haven

2nd car from BMW North Haven I needed to replace my 2011 328xi with 206,000 miles. I went back to Basel Saad, told him my parameters and how much I wanted to spend. Within 4 wee I needed to replace my 2011 328xi with 206,000 miles. I went back to Basel Saad, told him my parameters and how much I wanted to spend. Within 4 weeks he found the perfect car for me. More

Service was excellent! My service was prompt and courteous. Ashley knew everything about the vehicle and addressed all of my questions. Everyone I had contact with was polit My service was prompt and courteous. Ashley knew everything about the vehicle and addressed all of my questions. Everyone I had contact with was polite and courteous. 5 stars. I More

Excellent service and Integrity. Excellent service Joshua and the North Haven BMW crew were up front with us from the beginning. There were no lies or sales pitches just honest answer Excellent service Joshua and the North Haven BMW crew were up front with us from the beginning. There were no lies or sales pitches just honest answers to direct questions. If you value the integrity this is the best dealership in the state. It’s too easy to say “it’s just because they are selling BMW’S” look a little deeper and you will find what our family found, INTEGRITY. More

Jerry the SA and the Team were great! I brought in my CPO M235i xDrive purchased from another BMW Dealer to have the connecteddrive reset and have a noise in the rear of the car checked ou I brought in my CPO M235i xDrive purchased from another BMW Dealer to have the connecteddrive reset and have a noise in the rear of the car checked out. Everyone was cheerful and helpful; I was provided a loaner and after examination, my car needed a major component replaced. Jerry kept me well informed and the technician who repaired my car gave me a full debrief on the service performed. This is my 6th BMW and I can safely say this was the best dealer experience I have had, ever. I plan on continuing to have BMW of North Haven provide service and sales support to me and my family in the future. Thank you. More

Excellent Service and Experience Chris Combs was superb in answering every single question I had throughout the process of acquiring my BMW. He is very knowledgeable as was everyone I Chris Combs was superb in answering every single question I had throughout the process of acquiring my BMW. He is very knowledgeable as was everyone I interacted with during the buying process. He was also very patient during my decision making process. The entire experience was a very comfortable one. I came all the way from NJ to purchase this car and they did not disappoint. Car was ready for pick up when promised. The gift bag was a welcome surprise. I will use them again when it is time for another car! More

Always Quick and Professional Brought my car in for routine recall, I am always impressed with the service and how fast you guys are! I drop my car off the night before and am alwa Brought my car in for routine recall, I am always impressed with the service and how fast you guys are! I drop my car off the night before and am always able to pick up when I get out of work the next business day. I trust your service department and will continue to buy from your dealership. More

Dealer is selling vehicles that are not Certified worthy! I purchased a certified pre-owned 7 series from this dealer back in August 2018. When I drove my vehicle off the lot the washer fluid was spraying all I purchased a certified pre-owned 7 series from this dealer back in August 2018. When I drove my vehicle off the lot the washer fluid was spraying all over the hood of the vehicle. I went back immediately. They had to order a part to fix this issue. When I went back the following week to have this issue addressed I also mentioned a vibration while driving and braking. The dealer was unable to duplicate the issue. I went in on 11/13/18 for an oil change and once again mentioned a vibration. The dealer stated at that time that I have 4 bent rims on a car I’ve only owned for 3 months! The dealer refused to address this issue. They also refused to address the vibration while braking. I had to go to another BMW dealer to have the brakes addressed on 11/23/18. The other dealer noticed the front rotors were worn & replaced Them! They also stated that the rims on my vehicle were indeed bent. BMW of North Haven sold me a “certified pre-owned” vehicle that should not have been Certified! They sold me a vehicle with 4 bent rims and refuses to address the issue. BUYERS BEWARE OF THIS DEALER!! More

CPO Repair I recently had an issue with a noise when the air conditioner was on. Scheduled the appointment online. A quick email confirmed the appointment. Dropp I recently had an issue with a noise when the air conditioner was on. Scheduled the appointment online. A quick email confirmed the appointment. Dropped the car off and was called early in the day to let me know the noise had been diagnosed and the compressor needed to be replaced. The service writer asked if it was ok to keep the car overnight. The car was ready when promised and the repair was covered under the CPO warranty. Very professional and courteous staff. I have had several recalls completed here and all were handled in the same professional and courteous manner. More

Great Experience The dealership worked with me to keep me within my budget without any pressure to purchase. The staff were all very friendly and I would definitely re The dealership worked with me to keep me within my budget without any pressure to purchase. The staff were all very friendly and I would definitely recommend this dealership. More

Very courteous. Had to bring my X6 in for service. I was given a really nice loaner for about 7 days. Fixed my car, warranty paid and I was out the door. I just wish Had to bring my X6 in for service. I was given a really nice loaner for about 7 days. Fixed my car, warranty paid and I was out the door. I just wish I wasn’t bringing my car there so often for issues. Nice place, courteous staff. More