
BMW of North Haven
North Haven, CT
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Great to work with My experience so far has been excellent from the sales to the service. They are efficient, know their cars well and provide attentive individualized s My experience so far has been excellent from the sales to the service. They are efficient, know their cars well and provide attentive individualized service. After my initial purchase I was given the opportunity to go over all the functions and technology of the car again. This was perfect timing to review this after driving it for several weeks. There are always more things to learn. I loved that opportunity. Great idea! The sale associate was just the best. Loved working with her. My experience with the service has been exceptional as well. They shuttled me back and forth when I had no way to get home during a recent service call and I live almost 20 miles away. Very happy with my car and glad I bought a BMW all around. More
bmw service My husband asked about the tires, with specific questions, the attendant did not provide the answers, just, I do not know. Not I will find out and rep My husband asked about the tires, with specific questions, the attendant did not provide the answers, just, I do not know. Not I will find out and report back to you or anything. The clerk behind the desk for check out was OVER stressed and was yelling for help. I question the organization of the drop off and pick up and customer service. More
turbo replaced turbo on 528i. nice loaner car for a week while parts and work was being done. my car looked like new when finished. kudos to the detailing replaced turbo on 528i. nice loaner car for a week while parts and work was being done. my car looked like new when finished. kudos to the detailing crew! More
Great experience overall Christian Walked me through the entire process. He was very informative and understanding to my needs. I would definitely recommend this dealership t Christian Walked me through the entire process. He was very informative and understanding to my needs. I would definitely recommend this dealership to others and I would definitely purchase here again. More
Purchase Just purchased bmw #15 from BMW North Haven. Great vehicle, excellent client advisor, Rick Zwiebel. Transaction: purchase, trade-in, was completed in Just purchased bmw #15 from BMW North Haven. Great vehicle, excellent client advisor, Rick Zwiebel. Transaction: purchase, trade-in, was completed in less than 60 minutes. Efficient and without any pressure. More
THE BEST BMW DEALER ON THE EAST COAST!!! I love this dealership because they are fast, efficient, clean state of the art and most of all awesome. The people are friendly, smart and knowledgea I love this dealership because they are fast, efficient, clean state of the art and most of all awesome. The people are friendly, smart and knowledgeable. I test drove and X5 and I love it!! The cars are truly the Ultimate Driving Machines!!! More
Always quality service, respect and satisfaction, Great service with respect and friendliness. At no time I was able to drop off my car, expalin what needed to be done, as well as get a loaner. Every Great service with respect and friendliness. At no time I was able to drop off my car, expalin what needed to be done, as well as get a loaner. Everything was excellent! More
Great experience purchasing a used 5 series. Everyone was extremely helpful and professional, especially Pierre the salesperson. Would recommend this dealership to oth purchasing a used 5 series. Everyone was extremely helpful and professional, especially Pierre the salesperson. Would recommend this dealership to others. That's it. More
Awesome experience! I have purchased several cars from Basel over the years and have always had a great experience. He is both extremely knowledgeable and very professio I have purchased several cars from Basel over the years and have always had a great experience. He is both extremely knowledgeable and very professional. It was another great experience during my recent visit and lease of my new 3. Thanks, Basel. I’ll be back! More
Rick took care of me My 2008 535xi wagon had served me well ever since I bought it new but, after a water leak and some other age-related issues, it was beginning to cost My 2008 535xi wagon had served me well ever since I bought it new but, after a water leak and some other age-related issues, it was beginning to cost me too much in surprise maintenance costs. Rick found me a just-in-off-lease 2016 535xi sedan in excellent shape and I drove away in it the same day I decided I was not going to sink more money into the 2008. More