BMW of North Haven

Repeat customer I bought my 2019 BMW 330Xi from this dealer. It was a smooth and hassle-free process, partly because I had leased a vehicle from here a few years ago, I bought my 2019 BMW 330Xi from this dealer. It was a smooth and hassle-free process, partly because I had leased a vehicle from here a few years ago, and my records were still on file. I was a repeat customer, although this time I was buying, not leasing. Since then I have made a couple of unplanned service trips - one for a tire blowout and the other for software recall related work. Both times the service experience was good. When the recall related fixes required leaving my vehicle overnight, I received a loaner. Overall, I have known this dealer for about 4 years and the experience has been very good. More

Service Department are crooks and encouraged to gouge Bought a CPO 2016 BMW. Rims were scratched and service due soon. They should have taken care of on the spot but the sales person said "no problem" b Bought a CPO 2016 BMW. Rims were scratched and service due soon. They should have taken care of on the spot but the sales person said "no problem" bring it back anytime to schedule to get fixed on us. Well, my wife brought it back and was told, gee, you should have brought it a month ago, and we only agreed to fix 2 of the rims. Wife took a picture of their White Board for service sales goals, and guess what, our service rep Alison, was the #1 seller of services, so of course she has every incentive to deny us what should have been free service. I spoke to her manager who was even worse, and she had to gall to try to sell me a "maintenance" contract. They also refused to fix a tire, so had to have it replaced at their crazy full price and didn't get rebate they were offering. Stay away from them. Sleazy and unethical business practice More

Pierre was great. And I love my car! No issues at all. Very happy with the entire process It was worth the trip for me Very happy with the entire process It was worth the trip for me More

Excellent service and customer service. The service was very good and most of all, the client advisor was very courteous and delivered the vehicle on time as he promised. Thank you. The service was very good and most of all, the client advisor was very courteous and delivered the vehicle on time as he promised. Thank you. More

Vehicle needed service. Staff was very friendly and knowledgeable. They explained everything and worked with our insurance. They gave us a beautiful rental car while ours wa Staff was very friendly and knowledgeable. They explained everything and worked with our insurance. They gave us a beautiful rental car while ours was being worked on. I will return for all services that are need. More

Happy with BMW dealership Happy with service and sales. They showed me on great detail how my new 3 series works. They are picking up my car for servicing Happy with service and sales. They showed me on great detail how my new 3 series works. They are picking up my car for servicing More

Very Happy Basel Saad (North Haven BMW) was excellent to work with! I would highly recommend sending anyone looking to buy a new/used BMW to Basel! Basel Saad (North Haven BMW) was excellent to work with! I would highly recommend sending anyone looking to buy a new/used BMW to Basel! More

Friendly Service They are very helpful and always with a smile. Great dealership to work with. Have had them service all of my BMW's and never has there ever been an i They are very helpful and always with a smile. Great dealership to work with. Have had them service all of my BMW's and never has there ever been an issue. More

Happy customer Many thanks to Dave Argentino who has been servicing my cars for years. I had very positive experience with sales and service departments that provid Many thanks to Dave Argentino who has been servicing my cars for years. I had very positive experience with sales and service departments that provided excellent support for any requests I had. I will definitely buy another BMW from BMW of North Haven when time is right to upgrade my garage. More

Pierre was Fantastic! My experience with BMW North Haven was comfortable and efficient. No unnecessary posturing. Pierre made me feel very welcome. Previous unhappy experie My experience with BMW North Haven was comfortable and efficient. No unnecessary posturing. Pierre made me feel very welcome. Previous unhappy experiences with two other locations (in MA.) left me doubting the purchasing experience. Will absolutely return when it is time to upgrade. Thank you team. More